Introduction
The Stakeholder Management Course is designed to equip professionals with the necessary skills and knowledge to effectively identify, engage, and manage stakeholders in various contexts. The course aims to provide participants with a comprehensive understanding of stakeholder management principles, strategies, and best practices.
Duration
5 days
Who Should Attend?
Project Managers
Business Analysts
Executives and Senior Leaders
Communication and Public Relations Professionals.
Course Outline
- Understanding Stakeholder Analysis: Participants will learn how to conduct stakeholder analysis to identify key stakeholders, assess their interests, influence, and potential impact on the project or initiative.
- Developing Stakeholder Engagement Strategies: The course will cover techniques and approaches for developing effective stakeholder engagement strategies, including communication plans, stakeholder mapping, and engagement methods.
- Communication and Relationship Building: Participants will learn communication techniques and relationship-building strategies to foster positive stakeholder relationships, manage conflicts, and address stakeholder concerns.
- Managing Stakeholder Expectations: The course will provide insights on managing stakeholder expectations and balancing conflicting interests to ensure stakeholder satisfaction and project success.
- Stakeholder Engagement in Decision-making: Participants will gain knowledge on involving stakeholders in decision-making processes and fostering collaborative decision-making for better project outcomes.
- Ethical and Legal Considerations: The course will cover ethical and legal considerations in stakeholder management, including privacy, confidentiality, and compliance with relevant regulations and standards.
Course Modules
Module 1: Understanding Stakeholder Management
- Introduction to stakeholder management and its significance
- Stakeholder identification techniques and tools
- Stakeholder analysis: assessing influence, interest, and power
- Stakeholder mapping and prioritization methodologies
- Developing a stakeholder management plan
Module 2: Engaging and Communicating with Stakeholders
- Strategies for effective stakeholder communication
- Building positive stakeholder relationships
- Managing stakeholder expectations and conflicts
- Engaging stakeholders in decision-making processes
- Stakeholder communication in virtual and remote settings
Module 3: Stakeholder Engagement and Collaboration
- Developing stakeholder engagement strategies
- Techniques for fostering stakeholder collaboration
- Managing diverse stakeholder interests and perspectives
- Stakeholder engagement in risk management
- Stakeholder engagement in change management
Module 4: Stakeholder Management in Complex Projects
- Stakeholder management in multi-stakeholder environments
- Handling stakeholders with competing interests
- Stakeholder management in agile and iterative projects
- Influencing and negotiating with stakeholders
- Stakeholder management in global and cross-cultural contexts
Module 5: Monitoring, Evaluation, and Continuous Improvement
- Monitoring and evaluating stakeholder engagement
- Feedback mechanisms for stakeholder satisfaction
- Adapting stakeholder management strategies over time
- Integrating stakeholder feedback into project decision-making
- Case studies and best practices in stakeholder management.
Related Courses
Course Administration Details
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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