Introduction
This course focuses on evaluating and managing supplier performance within the context of project management. Participants will learn how to assess supplier performance, manage supplier relationships, and ensure that suppliers meet project requirements and expectations. The course covers best practices for performance evaluation, relationship management, and continuous improvement to ensure that suppliers contribute effectively to project success.
Duration
5 Days
Target Audience
- Project managers and coordinators
- Procurement managers and specialists
- Contract managers and administrators
- Supply chain professionals
- Quality assurance and control officers
- Program managers and team leaders
Personal Impact
- Gain skills in evaluating and managing supplier performance.
- Enhance ability to set clear performance criteria and monitor supplier performance.
- Improve proficiency in resolving performance issues and managing supplier relationships.
- Develop strategies for fostering continuous improvement in supplier performance.
- Increase confidence in ensuring that suppliers meet project requirements and expectations.
Organizational Impact
- Improved supplier performance and alignment with project goals.
- Enhanced ability to manage and optimize supplier relationships.
- Better monitoring and assessment of supplier contributions to project success.
- Reduced risk of performance issues and improved supplier reliability.
- Strengthened capability for strategic supplier management and continuous improvement.
Course Outline
Course Objectives
- Develop and implement effective criteria for evaluating supplier performance.
- Manage supplier relationships to ensure alignment with project requirements.
- Monitor and assess supplier performance using key performance indicators (KPIs).
- Address and resolve performance issues and improve supplier performance.
- Foster continuous improvement and strategic supplier management.
Course Modules
Modules
Module 1: Introduction to Supplier Performance Evaluation
- Importance of Supplier Performance Evaluation in Project Management
- Key Components of Supplier Performance Evaluation
- Developing Evaluation Criteria and Key Performance Indicators (KPIs)
- Aligning Supplier Performance with Project Objectives
Module 2: Monitoring Supplier Performance
- Techniques for Tracking and Measuring Supplier Performance
- Using KPIs and Metrics to Assess Supplier Contributions
- Tools and Technologies for Performance Monitoring
- Collecting and Analyzing Performance Data
Module 3: Managing Supplier Relationships
- Building and Maintaining Positive Supplier Relationships
- Effective Communication and Collaboration with Suppliers
- Techniques for Addressing and Resolving Performance Issues
- Managing Supplier Expectations and Performance Agreements
Module 4: Performance Improvement and Risk Management
- Identifying and Addressing Performance Gaps and Issues
- Developing and Implementing Performance Improvement Plans
- Managing Risks Related to Supplier Performance
- Best Practices for Enhancing Supplier Performance and Reliability
Module 5: Strategic Supplier Management and Continuous Improvement
- Strategies for Strategic Supplier Management
- Fostering Continuous Improvement in Supplier Performance
- Leveraging Supplier Feedback and Performance Reviews
- Case Studies and Real-World Examples of Effective Supplier Management
Related Courses
Course Administration Details
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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