Course Overview:
Unlock the power of data-driven decision-making and lead your team to the finish line with measurable success. This Course offered by IRES equips you with the tools to track, analyze, and optimize performance. Learn how to create meaningful Key Performance Indicators (KPIs) that align with organizational goals and drive results. Through practical applications, real-world case studies, and interactive projects, you will develop the skills to refine processes, boost productivity, and ensure continuous improvement across your organization.
Course Duration: 5 Days
Target Audience:
- Business Managers
- Team Leaders
- HR Professionals
- Performance Analysts
- Project Managers
- Professionals involved in setting and monitoring organizational performance metrics
Organizational Impact
- Enhanced strategic alignment through well-constructed KPIs.
- Improved decision-making based on reliable performance metrics.
- Increased organizational efficiency and effectiveness.
- Streamlined reporting systems for real-time performance tracking.
- Empowered teams with clear objectives and measurable outcomes.
Personal Impact
- Master the art of creating and managing KPIs for any business unit.
- Gain confidence in using data to track and measure success.
- Enhance your ability to contribute to organizational growth.
- Develop skills to present and explain performance metrics to stakeholders.
- Achieve professional growth in performance management.
Course Outline
Course Objectives
By the end of this course, participants will be able to:
- Design effective performance metrics and KPIs.
- Align KPIs with strategic goals.
- Analyze and interpret performance data.
- Implement KPI dashboards and reporting systems.
- Drive organizational improvements using KPIs.
- Use KPIs to inform decision-making and enhance performance.
Course Modules
Course Outline
Module 1: Introduction to Performance Metrics and KPIs
- Understanding Performance Metrics
- Types of KPIs: Leading vs Lagging Indicators
- Defining SMART KPIs
- KPI Lifecycle and Continuous Improvement
- Case Study: Setting SMART KPIs for a mid-sized company
Module 2: Aligning KPIs with Strategic Objectives
- Linking KPIs to Business Goals and Objectives
- Creating Balanced Scorecards
- Establishing Key Success Factors
- KPI Frameworks (OKRs, BSC, etc.)
- Real-Life Project: Developing KPIs for departmental alignment
Module 3: Data Collection and Analysis for Performance Metrics
- Sources of Performance Data
- Methods for Collecting Reliable Data
- Analyzing Data for KPI Reporting
- Tools for Data Visualization and Dashboard Creation
- Case Study: Creating and analyzing a KPI dashboard for an ongoing project
Module 4: KPI Implementation and Monitoring
- Implementing KPIs: Challenges and Best Practices
- Setting up KPI Monitoring Systems
- Reporting on KPIs to Stakeholders
- Leveraging KPI Dashboards for Real-time Insights
- Real-Life Project: Monitoring and optimizing KPIs for a live business scenario
Module 5: Driving Continuous Improvement with KPIs
- Using KPIs to Identify Gaps and Opportunities for Improvement
- Revisiting and Refining KPIs
- Integrating KPIs into Performance Management Systems
- Creating Action Plans for Performance Improvement
- Case Study: Continuous improvement through KPI-driven change in a company
Related Courses
Course Administration Details
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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