International Protocol, Ethics and Etiquette Management Course
Introduction
Protocol involves etiquette on a local and international scale, and the practice of good manners on a daily basis. It evolved as a result of old traditions, when in the early days of civilization hospitality was extended to an arriving guest. Today it is particularly important because it not only covers the ceremonial rules that are followed during official functions and how to behave on these special occasions, but it also provides a set of established rules of courteousness that are to be respected in society. This course introduces participants to the ceremonial aspect of protocol procedures, behavior of etiquette, rules of courteousness in society, and respect for precedence. It also helps business executives master the basics of etiquette and get a better understanding of multicultural manners.
Duration
5 Days
Target audience
- Practicing diplomats, civil servants, and others working in international relations who want to refresh or expand their knowledge under the guidance of experienced practitioners and academics.
- Postgraduate students of diplomacy or international relations wishing to study topics not offered through their university programs or diplomatic academies and to gain deeper insight through interaction with practicing diplomats.
- Postgraduate students or practitioners in other fields seeking an entry point into the world of diplomacy.
- Journalists, staff of international and non-governmental organizations, translators, business people and others who interact with diplomats and wish to improve their understanding of diplomacy-related topics.
Course Objectives
At the end of this IRES training course, you will learn how to:
- Demonstrate a general knowledge of basic principles of workplace industrial relations, ethics and goals and objectives;
- Demonstrate an understanding of the political and economic imperatives that affect workplace industrial relations;
- Demonstrate a critical appreciation of the issues that shape workplace industrial relations;
- Present a reasoned assessment and analysis of challenges faced in workplace industrial relations; and
- Describe and critically evaluate workplace industrial relations practices
Course Outline
Module 1; Introduction to protocol and etiquette
Historical background of protocol; how the unwritten rules of courtesy and ceremonial acted as catalysts in the development of protocol procedures as we know them today; the importance of first impressions; how handshakes act as a means of communication when meeting someone for the first time.
Module 2; Introductions and business cards
The importance of making a proper introduction: When does one introduce oneself? When do we introduce others? Commonly made mistakes during introductions; the history of visiting cards and their use as adopted by different countries.
Module 3; Establishment of diplomatic relations and presentation of credentials
An introduction to the procedures normally followed for the establishment of diplomatic relations, the appointment of an ambassador, and his arrival in the host country; how the Vienna Convention on Diplomatic Relations (1961) relates to the life of a diplomat.
Module 4; Order of precedence, titles and forms of address
What is an order of precedence and how is it applied at formal functions? What kind of precedence exists among the diplomatic corps and what does the Vienna Convention on Diplomatic Relations (1961) say about the order of precedence? The importance of titles and forms of address; how dignitaries should be addressed in a manner appropriate to the office they occupy; how to address such dignitaries in writing.
Module 5; Invitations
How invitations originated; the difference between formal and informal invitations; the proper wording used on diplomatic invitations; forms of replies and declines.
Module 6; Attending events and planning table seating
Attending receptions; the receiving line; official luncheons and dinners; and various seating arrangements.
Module 7; Entertaining
The list of host duties when hosting various functions and the respective duties of the guests; the purpose of toasts, when they are given and the general format used when giving a toast; table manners and other important issues related to diplomatic entertaining.
Module 8; State visits
preparation for state visits; the Programme involved; dress codes, decorations and flag etiquette.
Enroll for this Course
We are proud to offer this course in a variety of training formats to suit your needs.
Benefits of Taking a Course at IRES
LEARN
Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.
NETWORK
Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.
GROW
Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.