Training Topics in Customer Service, Sales and Marketing.

Effective sales and marketing strategies have the potential to take any business at any level to extraordinarily new heights. Indepth Research Institute’s (IRES), Sales and Marketing Workshops & Seminars is to provide the perfect understanding to one of the most critically important and increasingly valuable skills needed in the growing global marketplace.

Customer Service, Sales and Marketing Topics and Courses


Strategy Evaluation and Policy Planning course

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Digital Marketing (Email & Social Media) and Brand Online Visibility Course

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Telephone Customer Service Course

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Effective B2B & Trade Marketing Strategies Course

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Client Management Strategies for Retention and Growth Course

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Strategic Brand Management Course

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Sales Pipeline Management Course

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Behavioral, Economics and Neuromarketing Course

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Advanced Sales Negotiations and Closing Course

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Customer Service and Retention Training Course

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Customer Service Management Course

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Customer Experience Management Strategies Course

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Service Quality and Customer Satisfaction Course

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Customer Acquisition and Retention Strategies Course

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Social Media Analytics Course

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Applied Social Media Programme for Public Sector Course

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Social Media and Public Participation: How to Design and Host Effective Online Civic Engagement

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Digital Media And Marketing Strategy Course

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Influencer Marketing Course

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Digital Copywriting and Content Marketing Course

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