INTRODUCTION
The roles of Administrative Professionals, Secretaries and PAs in business are continually evolving. Therefore, this engaging, practical and interactive IRES training course is designed to provide an opportunity to review and develop vital Organizing and Behavioral skills to maximize personal effectiveness.
DURATION
5 days.
WHO SHOULD ATTEND
- This IRES training course is specifically aimed at Secretaries, Personal Assistants and Administrative Professionals who want to develop and enhance their role within their organization, who may have had training in the past but need to understand what a 21st Century role looks, sounds and feels like
- It is also for people new to a role, to set them on a path of continued success
COURSE OBJECTIVES
By the end of the course, participants will be able to:
- Enhance and develop skills of a 21st Century Secretary, PA or Administrative Professional
- Strengthen the appreciation, value and importance of the role of a Secretary, PA or Administrative Professional
- Understand organizations and their purpose to aid in working effectively and therefore becoming aligned with the organizational needs
TOPICS TO BE COVERED
- Understanding roles and the organization
- Organization Skills
- Organization Skills continued/behavioral Skills - The Essentials
- Behavioral Skills - The Essentials Continued
- Understanding Teams and others/continuous personal development
METHODOLOGY
The instructor-led training are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields.
All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch.
All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup is arranged upon request. For reservations contact the Training Officer.
Email:[email protected]. or [email protected]
Mob: +254 715 077 817, +250789621067
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.
For further inquiries, please contact us on Tel: +254 715 077 817.+254789621067
Mob: +254 792516000, +254 792516010 or mail [email protected] or [email protected]
PAYMENT
Payment should be transferred to IRES account through bank before the course start date
Send proof of payment to Email: [email protected] or [email protected]
Advanced
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Kenya
Rwanda
