Working Effectively with Your Manager Course


Course Cover

Register for this course

We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


June 2024

Code Date Duration Location Fee Action
WEM036 24 Jun 2024 - 28 Jun 2024 5 days Nakuru, Kenya KES 84,000 | $1,100 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

Date
Duration
Location
Fee
Action
24 Jun - 28 Jun 2024
5 days
Nakuru
KES 84,000 $1,100
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


Introduction

Managing our bosses? Isn't that merely manipulation? Corporate cozying up? Out-and-out political maneuvering? In fact, we manage our bosses for very good reasons: to get resources to do the best job, not only for ourselves, but for our bosses and our companies as well. We actively pursue a healthy and productive working relationship based on mutual respect and understanding - understanding our own and our bosses' strengths, weaknesses, goals, work styles, and needs.
Bosses need cooperation, reliability, and honesty from their direct reports. Managers, for their part, rely on bosses for making connections with the rest of the company, for setting priorities, and for obtaining critical resources. If the relationship between you and your boss is rocky, then it is you who must begin to manage it. When you take the time to cultivate a productive working relationship - by understanding your boss's strengths and weaknesses, priorities, and work style - everyone wins.

Duration

 5 Days

Who should attend

This course is designed for anyone who wants to improve their skills in supporting their boss and developing seamless, fun and highly effective working relationships. The workshop is equally relevant to administrators and managers.


Course Level:

Course Objectives

  • By the end of the workshop you will be more confident in dealing with your boss, particularly in difficult situations.
  • You will have a better understanding of your boss' style and will have developed effective strategies for developing an exceptional working relationship.
  • You will better understand the pressures and priorities your boss is facing and how to support him/her in dealing with them.
  • You will learn effective communication skills which will serve you in dealing with complaints and objections as well as the ability to communicate with brevity and impact.
  • You will also have a better awareness of yourself in terms of your own behavioral strengths and weaknesses.

Course outline

This training course is highly interactive and covers the following:

  • Understanding yourself and the effect you have on others
  • The essentials of good workplace communication
  • Effective listening to resolve problems
  • Persuasion and influence
  • Handling complaints
  • Conflict management and resolution
  • Dealing with pressure and priorities
  • Understanding your boss' working style
  • Problem solving and creativity

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Course Administration Details:

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817/+250789621067

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067.

Mob: +254 792516000+254 792516010 ,or mail [email protected]/[email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before start of the course

Send proof of payment to [email protected]/[email protected]


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Who else has taken this course?


# Job Title Organisation Country
1 Auditor Kenya National Trading Corporation Kenya
2 Cashier Kenya National Trading Corporation Kenya

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