INTRODUCTION
Warehouses are extremely important for the storage of goods during the process of production and distribution, and hence, warehouse management is critical. Warehouse operations are an integral part of an organization’s strategy.
Effective and efficient warehouse operations and management can have a profound impact on organizational growth. While the performance of members involved in key warehouse functions and processes is important, the performance of warehouse supervisors is critical.
What role do warehouse supervisors play? Warehouse supervisors are responsible for ensuring the highest quality of work with enhanced productivity.
They oversee all processes and activities across three major areas of warehouse operations—inbound, process and outbound activities.
Thus, management skills are extremely important for warehouse supervisors to successfully undertake their roles and contribute to organizational growth.
Duration
5 Days
Who should Attend
- Senior management of an organization responsible for inducting or choosing managers for their warehouse operations and who need to understand the importance of training warehouse managers to acquire the necessary skills
- Warehouse managers and supervisors responsible for overseeing warehouse operations
- Other executives and workers actively involved in the functions and activities of warehouse operations, specifically potential supervisors
- Quality managers responsible for ensuring overall quality management and adherence to benchmarks set for warehouse practices
- Any other professional interested in acquiring management skills or enhancing management skills for effective warehouse management, as part of supervisory roles
Course Level:
Course Objectives
The main objective of this warehouse supervisor training course is to empower professionals with
- in-depth understanding and knowledge of best practices in warehouse management
- the required skills, experience and confidence to review existing processes to check for gaps or opportunities for enhancement and implement relevant changes seamlessly
- the necessary confidence, experience and knowledge to enhance the quality and productivity of warehouse operations, thus supporting organizational growth
- the knowledge and potential to train other executives and managers on specific skills required to manage warehouse operations
- the knowledge and capabilities to apply advanced concepts and techniques to enhance warehouse operations
- the perspective and foresight to anticipate risks and make provisions to manage risks and prevent impact to organizational growth
- the skill and experience to motivate team members to deliver high performance
- the potential, capability and confidence to contribute to client and employee satisfaction as well as organizational growth through effective management, thereby demonstrating talent and potential to undertake opportunities fostering growth and progression
- the overall skill set, knowledge, experience and confidence to successfully undertake any opportunity in warehouse management across any industry, thus increasing scope for career growth and progression
Course Outline
Module 1 – Three Major Warehouse Operations
- Inbound activities
- Receiving
- Put-Away
- Process activities
- Order picking
- Replenishment
- Stick inventory
- Outbound activities
- Packing
- Shipping
Module 2 – Strategic Purpose of Warehouses
- Operating costs
- Storage
- Productivity
- Material requirement
- Inventory turns
- Order fulfilment
- Damage-free shipments
- On-time delivery
- Compliance
- Documentation
Module 3 – Key Features of Advanced Warehouse Management
- Workflows
- Picking and packing
- Wave processing
- Inventory counting
- Containerisation
- Mobile communication
- Material handling
- Support for cross-docking
- Sales order return management
- Enhanced reservation hierarchy
Module 4 – Best Practices to Oversee Warehouse Operations
- Establish a consistent and efficient organization system
- Make picking more efficient
- Establish an inventory management system
- Regularly conduct a visual inspection of storage areas
- Meet key staff regularly
- Make changes, when necessary
Module 5 – Benefits of a Warehouse Management System
- Optimised processes
- Efficient labour allocation
- Employee morale
- Improved supplier and customer relationships
- Reduced operational costs
- Better inventory balance
- Improved security and safety
Module 6 – Key Operations Management Skills and Responsibilities for Warehouse Supervisors
- Inventory management
- Warehouse design and facility management
- Implementation and maintenance of safety initiatives
- Logistics management
- Application of lean principles
Module 7 – Other Key Skills Important to Warehouse Supervisors
- Customer service
- Sales
- Human resource management
- Product and technical knowledge
- Computers
- Leadership
- Problem-solving and decision making
- Time management, planning and organisation
Module 8 – Challenges to Warehouse Management
- Managing warehouse space and layout
- Communication
- Time management
- Inventory accuracy and tracking
- Customer expectations
- Redundant processes
- Product diversification
- Product picking
- Inaccurate purchase orders
- Handling product damages
- Managing demand fluctuations
- Globalisation
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
Click here to register for this course.
Register NowCustomized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
Do you need more information on our courses? Talk to us.
