INTRODUCTION
Maximize your job skills and career potential by enrolling on a secretarial course. These very informative programs have been developed with the work place in mind. They combine highly interactive classroom sessions along with state of the art training material that gives students an all-encompassing level of training that ultimately leads to valuable and much sought after qualifications.
Duration
5 Days
Target Group
Senior Secretaries, Personal Assistants and Administrative Assistants. Others who would like to achieve competencies in the performance of their duties can attend and will benefit immensely from the Seminar.
Course Level:
Course Objectives
To equip the Executive Senior Secretaries with an all-round professional skill, knowledge, values and positive attitude vital for peak performance for the benefit of their organizations.
Course Outline
- The role of a competent secretary in an organization
- Strategic planning and the competent secretary
- Managing the office
- Time management
- Office politics
- Negotiation techniques
- Presentation skills
- Effective team building
- Secretary/Boss relationships
- Advanced professional ethics
- Assertiveness as a tool in communication
- Change management
- Report Writing
- Decision making and problem solving
- Tips on planning and organizing meetings and conferences
- Administrative skills
- Career development-beyond the competent secretary
- Exchange of views and experiences with other participants
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
Click here to register for this course.
Register NowCustomized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
Do you need more information on our courses? Talk to us.
