INTRODUCTION
Today’s successful managers and leaders must build strong relationships with stakeholders. This is essential for successful running of projects, plans and events. Your stakeholder relationships can best develop by improving your ability to communicate, collaborate and engage with multiple stakeholders, across all communication channels.
This highly interactive IRES training course will help to your skills in negotiating, influencing, communicating and persuading all the many internal and external stakeholders you might have to deal with. It is an ideal course for those who work in a busy professional organization and are seeking more responsibility.
This IRES training course will feature:
Duration
5 days
Course Objectives
By the end of this IRES training course, participants will be able to:
Course Outline
Module 1: Stakeholders Engagement Process
Essentials of Stakeholders Management – Skills and Competencies
Cooperate, work together, join forces and team up – what is the strategy?
Identifying, anticipating and analyzing Stakeholder’s requirements, demands and needs
Managing tricky, complex, complicated, challenged and difficult Stakeholders
The Stakeholders Prioritization Game – Ramping Up and Ramping Down
How to manage stakeholders’ expectations that can’t be managed effectively
Strong and confident stakeholders’ relationships to ensure increased success
Module 2: Building Strategic Relationships
How to build and manage key relationships within a stakeholder group
Qualifying and managing key influencers accurately
Producing a ‘relationship matrix’ for each account quickly and easily
How best to approaching and developing new contacts
Developing a coach or advocate in every client site pro-actively
Module 3: Influence Skills when Working with Stakeholders
How to integrate your business style and solutions with the stakeholder’s needs and processes
Getting your message and strategy across to C-level contacts
Being able to better anticipate, identify, create, and develop opportunities within a group.
Knowing your personalized value message: Differentiating your solutions clearly and accurately with customer/client-matched value statements.
Tools, techniques and principles of influence.
Module 4: Communication and Negotiation with Emotional Intelligence
Effective Communication and Emotional Intelligence
Emotional Manager instead of Program/Project/Functional/Capability Lead Manager
Effective Convincing, Persuading and Influencing techniques
Collaborative and Coordinated skills – achieving commitment and consistency
Compromise and Concession middle point
Win to Win and Win to Lose
Stakeholders Relationship game and rapport
Module 5: Teamwork and Time Management for Stakeholder Relationship Building
Working with other stakeholders inside and outside your organization to achieve your account goals
Managing and working with a virtual team and creating cross-departmental communication loops
Managing your time and stakeholders effectively on a daily basis
Setting priorities, goals and account objectives for stakeholder relationship building.
We are proud to offer this course in a variety of training formats to suit your needs.
Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.
Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.
Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.
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