Introduction

This Course will provide to attendees basic understanding into the roles and importance that hospitality play to business operations. Stakeholders require basic standards of cleanliness to enable them to operate successfully toward organizational success. People in housekeeping often do not see the connection between their roles and businesses operating successfully. This programme is designed not only to understand the dynamics of hospitality and tasks involved, but to allow participants to grasp the connection to successful business operations.

Duration

5 Days

Who Should Attend

All Manufacturing & Administrative Personnel – Managers, Executives, Supervisors, Foreman, Store & Warehouse Personnel and people who wants to develop Practical Housekeeping skills, knowledge and implement at their workplace 

COURSE LEVEL: Foundation

Course Objectives

• Gain practical insight into the role and importance of good housekeeping.
• Understand the role of good housekeeping plays in any business
• Build skills in projecting a positive image of the business
• Learn practical aspects to work in synergy with team members
• Acquire competences in report and record-keeping
• Understand the Practicality of the 5S Principles, Concepts and its Derivation.
• Appreciate the Benefits & Contributions of 5S practices that would bring Productivity, Quality, Safety, Cost effectiveness to the Environment.
• Know how to keep the workplace neat, clean and well organized.
• Know how to set up a Professional 5S Facilitator and Steering Committee.
• Design and Develop 5S Housekeeping Plan for implementation.

Course Outline

Module 1;Introduction to Housekeeping

• Importance and role of Housekeeping to business and stakeholders
• Basic duties/expectations for performing housekeeping operations (based on industry)
• Report, record and prepare documentation
• Concepts of the importance of working with others
• Learn skills in maintaining safe, hygienic and secure workplace environment

Module 2: Introducing The 5’s Housekeeping Concept

•  What Is 5S Good Housekeeping All About?
•  The Problems Of Poor Housekeeping And How It Affects Your Environment, Your Productivity, Safety At The Work Place And Working Morale Of The Employees
•  Benefits Of 5S Housekeeping To Employee, Machines & Tools, Materials, Work In Progress, Products, Suppliers And Ultimately The Customers

Module 3: Implementing The 5s Methods

• What Are The 5S And Why Do We Need Them?
• Implement SEIRI – Sorting
• Schedule Seiri Action Plan
• Separating The Necessary From The Unnecessary Items
• How To Take Action On Those Unnecessary Items
• Workshop Activity : Red Tagging Unwanted Items

Module 4: Implement Seiton : Arranging

•  Identifying Workplace Organization With Seiton Strategy
•  Storage Organization At The Workplace
•  Problems Avoided By Implementing Orderliness

Module 5: Implement Seiso – Cleaning

•  Planning & Consolidating A Daily Cleaning Schedule & Procedures
•  Making Cleaning And Checking Habitual
•  Cleanliness Means Inspection
•  Workshop Activity : Prepare Cleaning Schedule

Module 6: Implement Seiketsu : Standardizing

•  What Are The Tools For Seiketsu
•  How To Design And Develop A 5S Housekeeping Checklist
•  Make Sorting, Arranging And Cleanliness A Habit
•  Workshop Activity : Establishing Checklist & Responsibilities

Module 7: Implement Shitsuke : Training & Discipline

•  Implement Shitsuke Activities – Photo Display, 5S Corners, 5S Contest, 5S Competition And Etc.
•  The Generation Of Awareness And Excitement To Support 5S Implementation And Maintenance
•  Know How To Create Conditions For The Implementation Of Discipline

Course Administration Details:

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected] or [email protected]

Mob: +254 715 077 817/+250789621067

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067 or

Email [email protected] or [email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected] or [email protected]

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