Professional Skills for Administrators & Secretaries Course


Course Cover

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


June 2024

Code Date Duration Location Fee Action
PSA01 17 Jun 2024 - 21 Jun 2024 5 days Kisumu, Kenya KES 84,000 | $1,100 Register
PSA01 24 Jun 2024 - 28 Jun 2024 5 days Nakuru, Kenya KES 84,000 | $1,100 Register
PSA01 17 Jun 2024 - 21 Jun 2024 5 days Kampala, Uganda $1,900 Register
PSA01 17 Jun 2024 - 21 Jun 2024 5 days Accra, Ghana $2,400 Register
PSA01 24 Jun 2024 - 28 Jun 2024 5 days Pretoria, South Africa $2,400 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

Date
Duration
Location
Fee
Action
17 Jun - 21 Jun 2024
5 days
Kisumu
KES 84,000 $1,100
24 Jun - 28 Jun 2024
5 days
Nakuru
KES 84,000 $1,100
17 Jun - 21 Jun 2024
5 days
Kampala
$1,900
17 Jun - 21 Jun 2024
5 days
Accra
$2,400
24 Jun - 28 Jun 2024
5 days
Pretoria
$2,400
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


INTRODUCTION

This practical and highly popular IRES Professional Skills for Administrators & Secretaries training seminar enables new and developing office professionals to make a powerful and positive impact in the workplace.  It focuses on the essential core competencies that you will need in order to project a confident and efficient persona.  Underpinning this is an in-depth exploration of the behaviours and skills necessary to achieve and sustain excellence in your office environment. 

This engaging, fun, and interactive IRES Professional Skills for Administrators & Secretaries training programme will help you to become more organized, to plan and prioritise and to make effective decisions. It will help you to plan and set meaningful objectives.

It will give you the tools to become an excellent communicator and to be that valuable employee who can deal calmly and effectively with difficult situations and people. It will also help you to create a harmonious and pleasant working atmosphere by teaching you how to deal with the pressure and stress of the modern office.

DURATION

5 Days.

WHO SHOULD ATTEND

  • This IRES training course is specifically aimed at Secretaries, Personal Assistants and Administrative Professionals who want to develop and enhance their role within their organization, who may have had training in the past but need to understand what a 21st Century role looks, sounds and feels like
  • It is also for people new to a role, to set them on a path of continued success

Course Level:

COURSE OBJECTIVES

By the end of the course, participants will be able to:

  • Apply the skills and attributes of a first-class office professional in your workplace
  • Present yourself more confidently
  • Communicate effectively with managers, colleagues and all organizational
  • Handle the difficulties and pressures of working in a modern office
  • Prioritise, plan and manage time more efficiently 

Course Outline

  • Competencies and Time Management
  • Organizing and Planning
  • Communication Skills
  • Team Working
  • Presentation Skills

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Course Administration Details:

METHODOLOGY

The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mob: +254 792516000+254 792516010 or mail [email protected]

PAYMENT

Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]


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Who else has taken this course?


# Job Title Organisation Country
1 MANAGEMENT SECRETARY ZENITHE INSURANCE CAMEROON Zambia
2 Office Administrator Kenya Medical Research Institute Kenya
3 Bank of Uganda (BoU) Uganda
4 Administrative Assistant UNSOM Somalia
5 Secretary Kenyatta National Hospital Kenya

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