Course Overview
This dynamic 5-day course by IRES equips professionals to master knowledge management using Oracle NetSuite. Participants will learn to create, organize, and share knowledge assets with features like SuiteAnalytics and collaboration tools. Through case studies and practical exercises, you’ll drive productivity and competitiveness in public, private, and nonprofit sectors.
Course Duration
5 Days
Target Audience
- Knowledge managers and information specialists
- IT professionals and cloud administrators
- Records managers and business analysts
- Executives and team leaders
Organizational Impact
- Enhanced productivity through efficient knowledge access
- Improved decision-making with organized knowledge
- Increased competitiveness via robust knowledge management
- Streamlined collaboration across teams
Personal Impact
- Mastery of Oracle NetSuite for knowledge management
- Enhanced career prospects in information management
- Increased confidence in managing knowledge assets
- Improved skills in analytics and collaboration
Course Level:
Course Objectives
- Understand knowledge management fundamentals
- Navigate and configure NetSuite for knowledge management
- Create and organize knowledge assets effectively
- Implement secure sharing and collaboration
- Utilize analytics to optimize knowledge management
Course Outline
Module 1: Introduction to Knowledge Management
- Defining knowledge management and its benefits
- Exploring the knowledge management lifecycle
- Understanding NetSuite’s role in knowledge management
- Using Microsoft OneNote for planning
- Case Study: Assess knowledge management needs
Module 2: Navigating Oracle NetSuite
- Exploring the NetSuite interface and tools
- Creating and configuring a NetSuite account
- Managing user roles and permissions
- Using NetSuite’s dashboard
- Case Study: Set up a NetSuite knowledge base
Module 3: Capturing, Organizing, and Sharing Knowledge
- Creating and documenting knowledge records
- Organizing with taxonomies, categories, and tags
- Sharing via discussion boards and real-time tools
- Using NetSuite’s collaboration features
- Case Study: Develop a knowledge-sharing plan
Module 4: Security, Analytics, and Reporting
- Managing access controls and permissions
- Monitoring knowledge usage with analytics
- Creating custom reports for insights
- Using SuiteAnalytics for reporting
- Case Study: Analyze knowledge base performance
Module 5: Integration and Maintenance
- Integrating NetSuite with tools like Microsoft Teams
- Implementing best practices for maintenance
- Troubleshooting common challenges
- Using NetSuite’s integration tools
- Case Study: Integrate NetSuite with Teams
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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