Head Office: Tala Road, Runda - Nairobi

Operation and Maintenance of Urban and Rural Water Systems Training Course

Gain the skills you need to advance your career. This course offers hands-on learning, expert guidance, and real-world applications designed to help you grow.

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Course Overview

This course provides comprehensive training in the efficient operation, maintenance, and management of both urban and rural water supply systems. Participants will learn practical techniques for maintaining water infrastructure, optimizing system performance, and ensuring reliable water service delivery. The course covers preventive maintenance strategies, troubleshooting common problems, and managing operational challenges specific to different system scales and contexts. Through real-world case studies and hands-on exercises, participants will gain the skills needed to extend infrastructure lifespan, reduce non-revenue water, and ensure sustainable water service delivery.

Duration

5 Days

Target Audience

  • Water System Operators and Technicians
  • Maintenance Supervisors and Engineers
  • Water Utility Managers and Superintendents
  • Rural Water Scheme Management Committee Members
  • Technical Staff from Water Service Providers
  • Consultants and Contractors in water infrastructure O&M

Personal Impact

  • Acquire practical skills for daily operation and maintenance of water systems
  • Learn to diagnose and troubleshoot common operational problems
  • Develop expertise in preventive maintenance planning and scheduling
  • Enhance understanding of water quality management in distribution systems
  • Improve ability to manage operational records and reporting

Organizational Impact

  • Reduce system downtime and improve service reliability
  • Extend infrastructure lifespan through proper maintenance
  • Lower operational costs through efficient maintenance planning
  • Improve water quality and regulatory compliance
  • Enhance customer satisfaction through reliable service delivery

Course Level: Intermediate

Course Outline

Course Objectives

By the end of the course, participants will be able to:

  • Understand the principles of effective water system operation and maintenance
  • Perform routine maintenance tasks for different system components
  • Develop and implement preventive maintenance programs
  • Troubleshoot and resolve common operational problems
  • Manage water quality and ensure regulatory compliance

Course Modules

Course Modules

Module 1: Fundamentals of Water System Operation and Maintenance

  • Introduction to water supply system components and configurations
  • Differences between urban and rural system O&M requirements
  • Regulatory framework and compliance requirements
  • Safety procedures for O&M activities
  • Record keeping and documentation requirements
  • Case Study: O&M challenges in different system types

Module 2: Source Development and Maintenance

  • Operation and maintenance of groundwater sources (wells, boreholes)
  • Surface water intake operation and maintenance
  • Water treatment plant basic operation (for small systems)
  • Source protection and catchment management
  • Emergency response planning for source contamination
  • Practical Session: Wellhead maintenance and protection

Module 3: Distribution System Operation and Maintenance

  • Pipeline inspection, cleaning, and maintenance
  • Valve operation, maintenance, and exercising programs
  • Storage tank inspection, cleaning, and maintenance
  • Pump station operation and maintenance
  • Leak detection and repair techniques
  • Hands-on Exercise: Valve exercising and maintenance

Module 4: Water Quality Management and Monitoring

  • Water quality parameters and monitoring requirements
  • Disinfection system operation and maintenance
  • Distribution system water quality maintenance
  • Customer complaint investigation and response
  • Emergency response for water quality incidents
  • Practical Session: Chlorination and residual maintenance

Module 5: Maintenance Planning and Management

  • Developing preventive maintenance schedules
  • Inventory management for spare parts and chemicals
  • Budgeting for O&M activities
  • Performance monitoring and reporting
  • Community engagement for rural system sustainability
  • Course review, feedback, and certification
  • Group Project: Developing a comprehensive O&M plan for a sample system

Course Administration Details

Methodology

These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.

Accreditation

Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

Training Venue

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

Accommodation and Airport Transfer

Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.

Tailor-Made

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:

Payment

Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]


Course Registration

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Course Schedules

We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

Great news! While we don’t have specific dates scheduled right now, you have the exciting opportunity to pick the date that works perfectly for you. Just let us know your preference, and we’ll take care of the rest to make it happen seamlessly

Great news! While we don’t have specific dates scheduled right now, you have the exciting opportunity to pick the date that works perfectly for you. Just let us know your preference, and we’ll take care of the rest to make it happen seamlessly

Customize Your Training Dates

Fill in the details to request your preferred training schedule

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