Online Banking Safety Course

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
OBS0929 17 Jun 2024 - 21 Jun 2024 5 days Nairobi, Kenya KES 83,000 | $1,100 Register
OBS0929 24 Jun 2024 - 28 Jun 2024 5 days Nakuru, Kenya KES 84,000 | $1,100 Register
OBS0929 17 Jun 2024 - 21 Jun 2024 5 days Accra, Ghana $2,400 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

17 Jun - 21 Jun 2024
5 days
KES 83,000 $1,100
24 Jun - 28 Jun 2024
5 days
KES 84,000 $1,100
17 Jun - 21 Jun 2024
5 days
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


In today's digital age, online banking has become an essential part of managing our finances, offering convenience and accessibility like never before. However, with this convenience comes the responsibility of safeguarding our financial information and assets from various online threats and fraud.

This course has been designed to empower you with the knowledge and skills needed to protect yourself and your financial assets when conducting online banking transactions. It will provide you with the tools and techniques necessary to keep your online banking activities safe and secure. By the end of this course, you will have the confidence to navigate the digital financial landscape safely and securely.


5 days

Who Should Attend:

  • Anyone who uses online banking services.
  • Anyone interested in enhancing their online security awareness.

Course Level:

Course Objectives

  • To understand the importance of online banking safety.
  • To learn best practices for creating and managing secure passwords.
  • To recognize and avoid phishing attempts.
  • To understand how to conduct safe online banking transactions.
  • To learn how to safeguard sensitive information online.
  • To understand security considerations for mobile banking.
  • To learn how to make secure online payments and avoid fraud.
  • To understand how to report suspicious online banking activity.

Course Outline

Module 1: Introduction to Online Banking Safety

  • Overview of Online Banking
  • Risks and Threats
  • Importance of Security

Module 2: Password Management

  • Creating Strong Passwords
  • Password Managers and Biometric Authentication
  • Multi-Factor Authentication (MFA)
  • Password Recovery Best Practices

Module 3: Recognizing Phishing Attacks

  • What is Phishing?
  • Types of Phishing Attacks
  • Identifying Phishing Emails, Messages and Calls 
  • Avoiding Phishing Scams

Module 4: Secure Online Banking Practices

  • Safe Browsing Habits and Secure Websites
  • Using Official Banking Websites and Apps
  • Public Wi-Fi Risks
  • Logging Out and Session Management

Module 5: Protecting Personal and Financial Information

  • Protecting Personal Identifiable Information
  • Secure Document Storage
  • Securely Disposing of Sensitive Information
  • Securing Computers, Smartphones and Laptops
  • Safe Online Shopping Practices

Module 6: Mobile Banking Security

  • Mobile Banking Apps
  • Mobile Device Security
  • App Permissions
  • Lost or Stolen Device Response
  • Keeping Software Updated

Module 7: Secure Online Payments

  • Safe Online Shopping
  • Payment Card Security
  • Payment Processors and Secure Checkouts
  • Virtual Cards and Digital Wallets

Module 8: Reporting Suspicious Activity

  • Reporting Fraudulent Transactions
  • Contacting Your Bank
  • Steps to Recover from Identity Theft
  • Legal and Regulatory Support

Related Courses

Course Administration Details:


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mobile: +254 792516000+254 792516010 or mail [email protected]


Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]

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