Introduction
In today's digital age, online banking has become an essential part of managing our finances, offering convenience and accessibility like never before. However, with this convenience comes the responsibility of safeguarding our financial information and assets from various online threats and fraud.
This course has been designed to empower you with the knowledge and skills needed to protect yourself and your financial assets when conducting online banking transactions. It will provide you with the tools and techniques necessary to keep your online banking activities safe and secure. By the end of this course, you will have the confidence to navigate the digital financial landscape safely and securely.
Duration
5 days
Who Should Attend:
- Anyone who uses online banking services.
- Anyone interested in enhancing their online security awareness.
Course Level:
Course Objectives
- To understand the importance of online banking safety.
- To learn best practices for creating and managing secure passwords.
- To recognize and avoid phishing attempts.
- To understand how to conduct safe online banking transactions.
- To learn how to safeguard sensitive information online.
- To understand security considerations for mobile banking.
- To learn how to make secure online payments and avoid fraud.
- To understand how to report suspicious online banking activity.
Course Outline
Module 1: Introduction to Online Banking Safety
- Overview of Online Banking
- Risks and Threats
- Importance of Security
Module 2: Password Management
- Creating Strong Passwords
- Password Managers and Biometric Authentication
- Multi-Factor Authentication (MFA)
- Password Recovery Best Practices
Module 3: Recognizing Phishing Attacks
- What is Phishing?
- Types of Phishing Attacks
- Identifying Phishing Emails, Messages and Calls
- Avoiding Phishing Scams
Module 4: Secure Online Banking Practices
- Safe Browsing Habits and Secure Websites
- Using Official Banking Websites and Apps
- Public Wi-Fi Risks
- Logging Out and Session Management
Module 5: Protecting Personal and Financial Information
- Protecting Personal Identifiable Information
- Secure Document Storage
- Securely Disposing of Sensitive Information
- Securing Computers, Smartphones and Laptops
- Safe Online Shopping Practices
Module 6: Mobile Banking Security
- Mobile Banking Apps
- Mobile Device Security
- App Permissions
- Lost or Stolen Device Response
- Keeping Software Updated
Module 7: Secure Online Payments
- Safe Online Shopping
- Payment Card Security
- Payment Processors and Secure Checkouts
- Virtual Cards and Digital Wallets
Module 8: Reporting Suspicious Activity
- Reporting Fraudulent Transactions
- Contacting Your Bank
- Steps to Recover from Identity Theft
- Legal and Regulatory Support
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
Click here to register for this course.
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