INTRODUCTION
Navigating human relations can be a hazardous Endeavour and negotiation is the order of the day when keeping the peace among supervisors and their team. It is also necessary in enhancing the effectiveness and performance of their entire team
WHO SHOULD ATTEND?
The course is relevant to individuals who supervise a team of officers.
DURATION
5 Days
Course Level:
LEARNING OBJECTIVES
By the end of this course, you will be able to:
- Understand the dynamics of negotiation
- Acquire essential skills for effective negotiation
- Apply the skills acquired to a role-play negotiation
- Improve on personal effectiveness in handling negotiation
TOPICS TO BE COVERED
Traits of a good negotiator
- Understanding the essence of negotiation
- Utilizing critical elements in negotiation
- Managing the negotiation process
- Recognizing and countering negotiation tactics
- Effective communication that contributes to negotiation success
- Using team negotiation tactics
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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