Navigating ICT-Driven Changes with Kotter's 8-Step Model Course

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
NICKM 001 17 Jun 2024 - 28 Jun 2024 10 days Kisumu, Kenya KES 165,000 | $2,200 Register
NICKM 001 17 Jun 2024 - 28 Jun 2024 10 days Nakuru, Kenya KES 166,000 | $2,200 Register
NICKM 001 17 Jun 2024 - 28 Jun 2024 10 days Kampala, Uganda $3,300 Register
NICKM 001 17 Jun 2024 - 28 Jun 2024 10 days Accra, Ghana $4,400 Register
NICKM 001 24 Jun 2024 - 5 Jul 2024 10 days Cape Town, South Africa $4,400 Register
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Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

17 Jun - 28 Jun 2024
10 days
KES 165,000 $2,200
17 Jun - 28 Jun 2024
10 days
KES 166,000 $2,200
17 Jun - 28 Jun 2024
10 days
17 Jun - 28 Jun 2024
10 days
24 Jun - 5 Jul 2024
10 days
Cape Town
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


The effects of IT on an organization are an ongoing journey of transformation. As technology evolves, organizations must remain vigilant, flexing their strategies to harness the potential of IT while effectively managing challenges that arise. By embracing these changes, organizations can position themselves to thrive in an increasingly digitized and interconnected world and have a competitive advantage.

This course will equip you with the strategy of implementing these changes in an organization using Kotter's 8-Step Model and how it can be effectively applied to implement IT-driven changes.


10 days

Who Should Attend:

  • Top Tier Management
  • Team Leaders
  • All Heads of an organization
  • IT department

Course Level:

Course Objectives

  • To equip you with the knowledge and skills to lead and manage IT-related changes that drive organizational success.
  • To Understand the importance of change management in modern organizations.
  • Introduction to John Kotter and his 8-Step Change Model.
  • To Ensure that the Changes brought by ICT have become the norm of the organization

Course Outline

Module 1: Introduction to Kotter's Model

  • Understanding the role of IT in organizational change.
  • Overview of Kotter's 8-Step Change Model.
  • The challenges and opportunities of IT-driven changes.

Module 2: Creating Urgency

  • Identifying the need for urgency in Implementing IT in the organization processes.
  • Identifying triggers that necessitate IT-driven changes.
  • Analyzing the impact of IT changes in the Organization.
  • Case Study (Competitive advantage) Postal Corporation of Kenya vs Fargo Courier, IBM and Apple

Module 3: Building a Guiding Coalition

  • Forming a cross-functional team of IT experts, stakeholders, and leadership.
  • Technique of building a collision
  • Defining roles and responsibilities within the coalition.

Module 4: Forming a Vision and Initiatives for IT Transformation

  • How to Align the IT changes with organizational goals.
  • Mapping out initiatives that use technology to achieve the vision of the organization.
  • How to Develop a strategic vision on how to achieve the changes.
  • Define the benefits and outcomes of the changes

Module 5: Enlisting IT Change Champions

  • How to Identify tech-savvy employees as change champions.
  • Equipping champions to communicate IT benefits effectively.
  • How to make sure the Champions help others in implementing changes.

Module 6: Enabling Action and Overcoming IT Barriers

  • Identify potential obstacles to the IT-driven changes
  • Strategies for overcoming the obstacles.
  • Addressing resistance to IT changes and misconceptions.

Module 7: Sustaining IT Change and Continuous Improvement

  • Integrating feedback mechanisms for the ongoing IT enhancements.
  • Promoting a culture of adaptability, learning and IT innovation.
  • Design an IT plan for long-term success.

Module 9: Institutionalizing IT Changes

  • Making IT changes a permanent part of organizational practices.
  • Updating policies, procedures, knowledge and documentation to reflect the new systems and technologies.
  • Ensure that the changes become the new way of doing things
  • Establishing feedback mechanisms for continuous improvement in IT

Related Courses

Course Administration Details:


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mobile: +254 792516000+254 792516010 or mail [email protected]


Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]

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