Course Overview
This comprehensive training course provides participants with a comprehensive understanding of how to effectively use Microsoft Teams for collaboration, communication, and productivity in professional settings. The course covers essential tools and features such as chat, meetings, file sharing, and integrations with Microsoft 365. Participants will develop the skills needed to streamline workflows, enhance remote collaboration, and leverage Teams for both project management and everyday communication tasks.
Duration
5 days
Target Audience
- Professionals working remotely or in hybrid teams
- Team leaders, managers, and project coordinators
- IT staff responsible for implementing Microsoft Teams
- Employees looking to enhance workplace communication skills
Organizational Impact
- Improved collaboration and communication across departments
- Increased productivity through streamlined workflows and project management
- Enhanced remote work capabilities, leading to better team performance
- Effective knowledge management by centralizing documents and conversations
Personal Impact
- Increased efficiency in managing meetings, tasks, and communication
- Better collaboration and engagement with teammates
- Improved digital literacy and proficiency in Microsoft 365 tools
- Ability to leverage Microsoft Teams to manage workloads effectively
Course Level:
Course Objectives
- Understand the core functionalities of Microsoft Teams
- Learn to schedule and manage meetings effectively using Teams
- Master chat features, file sharing, and collaborative workspaces
- Integrate Teams with Microsoft 365 apps for seamless workflows
- Develop best practices for managing remote and hybrid teams
Course Outline
Module 1: Introduction to Microsoft Teams
- Overview of Microsoft Teams and its role in modern collaboration
- Navigating the Microsoft Teams interface and dashboard features
- Key components: Teams, channels, chat, and meetings
- Setting up a new team and customizing channels for efficient communication
- Case Study: A multinational organization adopting Microsoft Teams to enable cross-border collaboration
Module 2: Communication and Collaboration Tools
- Using chat for one-on-one and group messaging
- Scheduling, joining, and managing meetings within Teams
- Collaborative document editing and file sharing through Teams
- Utilizing Microsoft Planner and Tasks for tracking projects and tasks
- Case Study: How a project team used Teams to manage a large-scale product launch remotely
Module 3: Integrating Microsoft Teams with Microsoft 365
- Linking Teams with Outlook for calendar and email management
- Using SharePoint for seamless document storage and access
- Automating workflows with Power Automate and Teams integration
- Accessing and editing Microsoft Word, Excel, and PowerPoint within Teams
- Case Study: A financial services firm streamlining operations with integrated Teams and SharePoint workflows
Module 4: Managing Remote and Hybrid Teams
- Best practices for leading virtual meetings and maintaining engagement
- Techniques for managing time zones and asynchronous communication
- Monitoring team performance with activity insights and reporting tools
- Strategies for maintaining work-life balance and employee well-being
- Case Study: A remote-first company achieving productivity gains through effective use of Teams
Module 5: Security, Compliance, and Advanced Features
- Understanding Microsoft Teams' security and data protection measures
- Managing user permissions and access to sensitive information
- Compliance policies and governance within Teams
- Exploring advanced features: Breakout rooms, webinar mode, and live events
- Case Study: An educational institution ensuring secure virtual learning environments with Teams
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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