Register for this course

We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
MTC1207 17 Jun 2024 - 21 Jun 2024 5 days Mombasa, Kenya KES 92,000 | $1,100 Register
MTC1207 24 Jun 2024 - 28 Jun 2024 5 days Nairobi, Kenya KES 83,000 | $1,100 Register
MTC1207 17 Jun 2024 - 21 Jun 2024 5 days Accra, Ghana $2,400 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

17 Jun - 21 Jun 2024
5 days
KES 92,000 $1,100
24 Jun - 28 Jun 2024
5 days
KES 83,000 $1,100
17 Jun - 21 Jun 2024
5 days
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


Microsoft Teams is a collaborative communication platform combining chat, video conferencing, file sharing, and task management into a unified workspace. It is designed to help teams work together more effectively by providing them a central location to communicate, share information, and collaborate on projects.

This course will help you stay connected with your team, whether you are working in an office, remotely, or in a hybrid setup. This course will help you easily communicate with your team members, share files, and collaborate on projects using MS Teams.


5 days

Who Should Attend:

  • This course is for anyone wanting to learn the Microsoft Teams basics.
  • Team members.
  • Managers and Executives.

Course Level:

Course Objectives

By the end of this course, you will be able to:

  • Create and join teams
  • Send and receive messages
  • Make and receive calls
  • Share files
  • Assign and complete tasks
  • Use Teams for meetings
  • Customize your Teams experience

Course Outline

Module 1: Introduction to Microsoft Teams

  • Introduction to Teams interface
  • Key features and benefits
  • Setting Up Teams and Navigating the Teams Interface
  • Customizing your Teams settings

Module 2: Creating and Managing Teams

  • What are teams and how to join and create a team
  • Team Settings and Permissions
  • Creating and using channels, search and notifications
  • Posting messages and announcements

Module 3: Sending and receiving messages

  • Using the chat feature to send messages
  • Formatting messages
  • Adding attachments to messages
  • One-on-one and group chats

Module 4: Making and receiving calls

  • Making audio and video calls
  • Using call options
  • Troubleshooting call problems

Module 5: Sharing files

  • Sharing files in chats
  • Sharing files in channels
  • Sharing files in meetings

Module 6: Scheduling and attending meetings

  • Scheduling meetings
  • Inviting people to meetings
  • Joining meetings
  • Sharing your screen during meetings

Module 7: Collaboration Tools in Teams

  • Uploading, creating and sharing files and notebooks.
  • Collaborating on documents in real-time
  • Collaborative note-taking within Teams
  • Managing tasks and projects
  • Assigning tasks to team members

Module 8: Audio and Video Calls

  • Initiating calls and meetings
  • Screen sharing and collaboration during meetings
  • Understanding presence indicators
  • Setting and managing status

Module 9: Joining and Participating in Meetings

  • Joining meetings from different devices
  • Participating in virtual meetings effectively
  • Hosting large-scale virtual events
  • Managing Q&A and interactions in live events

Module 10: Tips and Tricks

  • Keyboard shortcuts
  • Using @mentions effectively
  • Customizing notifications and Integrating Third-Party Apps
  • Common Issues and Solutions
  • Updates and New Features

Module 12: Teams on Mobile Devices

  • Using Teams on smartphones and tablets
  • Mobile-specific features and considerations

Related Courses

Course Administration Details:


The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected] or [email protected]

Mobile: +254 715 077 817/+250789621067


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067

Mobile: +254 792516000+254 792516010 , +250789621067 ,or mail [email protected] or [email protected]


Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected] or [email protected]

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