Mediation in Insurance Disputes Course


Introduction

Conflict is a pervasive and inevitable feature of the social systems including the international systems, conflict can lead to mutual satisfaction and growth or acrimony. Mediation is an important and highly appreciated form of Alternative Dispute Resolution (ADR) in many countries. It is an informal and private process where disputes are resolved by an independent and impartial mediator. The process of mediation is a fast, flexible and less expensive alternative to litigation. In Kenya, there have been calls for the introduction of alternative methods of dispute resolution as a viable and acceptable option to litigation caused by delays in cases brought for resolution through the courts. Introduction of mediation will aid the Judiciary in reducing backlog of cases filed in court, cut time taken to settle disputes and also free judges from taking longer periods to write judgments. The Rules of Procedure for Mediation and Arbitration have been gazette. Warring factions are required under the rules to disclose any efforts made to seek mediation before moving to court and where a party hardly sought such services or is found to have lied, then the suit will be struck out. Insurance disputes are civil in nature and are not exempted from the rules. Insurers require knowledge in this area.

Duration 

5 Days

Who Should Attend

  • Personnel in the legal section of insurance companies
  • Executives and managers working in Claims Department in insurance companies and brokerage firms
  • Senior officers in underwriting and reinsurance areas

 

COURSE OBJECTIVES

  • Understand the various forms of dispute resolution
  • Appreciate the importance of Alternative Dispute resolution forms
  • Understand the litigation process and its shortcomings
  • Understand the procedures and requirements in the mediation process
  • Know the regulatory environment of mediation as a form of resolving disputes
  • Manage costs within the claims environment
  • Appreciate dispute resolution ways in other jurisdictions

COURSE CONTENT

  • Nature of disputes that arise in insurance
  • Dispute Resolution Methods available
  • Merits and demerits of each form
  • Regulatory environment of mediation
  • Cost management in dispute resolution
  • Case studies in other jurisdictions

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.

IRES

Enroll to In-Person (Face to Face)

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IRES

Enroll for a Virtual Zoom Class

Join a scheduled class with a live instructor and other delegates.

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IRES

Enroll for Online Self-paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

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Benefits of Taking a Course at IRES

LEARN

Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.

NETWORK

Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.

GROW

Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.