Introduction
Conflict is a pervasive and inevitable feature of the social systems including the international systems, conflict can lead to mutual satisfaction and growth or acrimony. Mediation is an important and highly appreciated form of Alternative Dispute Resolution (ADR) in many countries. It is an informal and private process where disputes are resolved by an independent and impartial mediator. The process of mediation is a fast, flexible and less expensive alternative to litigation. In Kenya, there have been calls for the introduction of alternative methods of dispute resolution as a viable and acceptable option to litigation caused by delays in cases brought for resolution through the courts. Introduction of mediation will aid the Judiciary in reducing backlog of cases filed in court, cut time taken to settle disputes and also free judges from taking longer periods to write judgments. The Rules of Procedure for Mediation and Arbitration have been gazette. Warring factions are required under the rules to disclose any efforts made to seek mediation before moving to court and where a party hardly sought such services or is found to have lied, then the suit will be struck out. Insurance disputes are civil in nature and are not exempted from the rules. Insurers require knowledge in this area.
Duration
5 Days
Who Should Attend
- Personnel in the legal section of insurance companies
- Executives and managers working in Claims Department in insurance companies and brokerage firms
- Senior officers in underwriting and reinsurance areas
Course Level:
COURSE OBJECTIVES
- Understand the various forms of dispute resolution
- Appreciate the importance of Alternative Dispute resolution forms
- Understand the litigation process and its shortcomings
- Understand the procedures and requirements in the mediation process
- Know the regulatory environment of mediation as a form of resolving disputes
- Manage costs within the claims environment
- Appreciate dispute resolution ways in other jurisdictions
COURSE CONTENT
- Nature of disputes that arise in insurance
- Dispute Resolution Methods available
- Merits and demerits of each form
- Regulatory environment of mediation
- Cost management in dispute resolution
- Case studies in other jurisdictions
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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