Mastering Webinars and Community Engagement with Zoom Course

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
MWCE3017 24 Jun 2024 - 28 Jun 2024 5 days Nairobi, Kenya KES 83,000 | $1,100 Register
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Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

24 Jun - 28 Jun 2024
5 days
KES 83,000 $1,100
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


 In today's digital age, effective online communication and engagement have never been more critical. Webinars have become a cornerstone of online education, business promotion, and community building. Moreover, creating and nurturing an online community is a powerful way to establish a dedicated and engaged audience.

This course is designed to make you become a proficient host of engaging webinars and a skilled community builder in the digital world. It will empower you with the knowledge and expertise needed to harness the full potential of Zoom, a powerful platform for connecting with your audience. This course will transform you into a confident Zoom user, a savvy webinar host, and a community engagement expert.


5 days

Who Should Attend:

  • Business Professionals: Entrepreneurs, marketers, and sales professionals who want to use webinars to promote products or services and engage with their audience online.
  • Educators and Trainers: Teachers, trainers, and educational institutions looking to create engaging online learning experiences or conduct virtual training sessions.
  • Community Managers: Individuals responsible for building and managing online communities, such as social media managers, forum moderators, or community organizers.
  • Nonprofit Organizations: Staff and volunteers working for nonprofits interested in using webinars and community engagement to connect with supporters, donors, and volunteers.
  • Content Creators: Bloggers, YouTubers, podcasters, and other content creators seeking to enhance their audience engagement and monetization strategies.
  • Event Planners: Professionals involved in planning and hosting virtual events, conferences, workshops, or seminars.
  • Marketing and PR Specialists: Marketers, public relations professionals, and communication experts who want to leverage webinars for brand awareness and customer engagement.
  • Sales and Customer Support Teams: Sales representatives and customer support teams aiming to connect with clients, provide product demonstrations, or offer customer assistance through webinars.
  • Consultants and Coaches: Coaches, consultants, and freelancers interested in offering virtual coaching sessions, consulting services, or workshops.

Course Level:

Course Objectives

  • To Understand the Significance of Webinars and Community Engagement.
  • How to Create and Host Engaging Webinars.
  • How to Establish and Grow Online Communities.
  • How to Implement Community Engagement Strategies.
  • Integrate Zoom with other tools and platforms to enhance community engagement.
  • Use data-driven insights to iterate and improve your strategies over time

Course Outline

Module 1: Introduction to Webinars and Zoom

  • Understanding the importance of webinars and community engagement.
  • Overview of Zoom and its features.
  • Setting up a Zoom account and installing the Zoom client.

Module 2: Hosting Successful Webinars

  • Planning your webinar: goals, target audience, and content.
  • Creating engaging presentations and materials.
  • Setting up and scheduling webinars in Zoom.
  • Managing webinar settings and security features.

Module 3: Delivering Engaging Webinars

  • Effective presentation and communication skills.
  • Interactivity tools in Zoom (polls, Q&A, chat).
  • Troubleshooting common webinar issues.
  • Recording and archiving webinars.

Module 4: Community Engagement Strategies

  • Understanding your online community's needs and interests.
  • Building and nurturing an online community.
  • Leveraging social media for community engagement.
  • Content creation and curation for community growth.

Module 5: Using Zoom for Community Building

  • Hosting community meetings and events on Zoom.
  • Creating and managing Zoom breakout rooms for small group discussions.
  • Using Zoom Webinars for community-wide broadcasts.
  • Integrating Zoom with other community engagement tools.
  • Techniques for community growth.

Module 6: Analyzing and Measuring Success

  • Integrating Zoom with other tools like CRM and Email.
  • Tracking engagement metrics in Zoom.
  • Feedback and surveys for improvement.
  • Using analytics to refine your webinar and engagement strategies.

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Course Administration Details:


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mobile: +254 792516000+254 792516010 or mail [email protected]


Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]

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