Management of Motor Insurance Underwriting and Claims Course


Motor Insurance Portfolio is an important premium source for all insurers. It constitutes nearly 48% of Insurers’ total GDPI. It is also the single largest contributor to the underwriting losses of the insurers. Insurers have limited control over Third Party liability whereas Own Damage segment can be made more profitable with proper underwriting and claims management. In the light of the possible de-tariffing of a sound understanding of the underwriting Risk factors by the executives / intermediaries of General Insurance Companies assumes greater importance.


5 Days

Who Should Attend

  • Executives handling motor portfolio and operating officers in general insurance
  • Companies underwriting both public service & private motor insurance

Register for the course

Face to Face Schedules By Location
Nairobi Schedules:
Code Date Duration Location Fees
MMU001 16 Oct 2023 - 20 Oct 2023 5 days Nairobi, Kenya KES 75,000 | USD 1,100 Register
MMU001 20 Nov 2023 - 24 Nov 2023 5 days Nairobi, Kenya KES 75,000 | USD 1,100 Register
MMU001 18 Dec 2023 - 22 Dec 2023 5 days Nairobi, Kenya KES 75,000 | USD 1,100 Register
Kigali Schedules:
Mombasa Schedules:
Nakuru Schedules:
Kisumu Schedules:
Naivasha Schedules:
Virtual Trainer Led Schedules
Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected] for a virtual schedule.

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected] for E-Learning course.

Course Objectives

  • To acquire a better understanding of underwriting of Motor Insurance
  • To appreciate the fast developments in the automobile sector in regard to high tech Vehicles
  • Impact of spare parts cost on high tech maintenance and repairs
  • To critically analyze the scope of insurance covers in the light of risk factors measurable or not
  • To have a clear understanding

Course Outline

  • Motor Insurance underwriting and Management
  • Anatomy of Motor Vehicles
  • Risk management through Underwriting & Claims settlements in Motor insurance
  • Pricing in a de-tariff market
  • Study of new generation of vehicles and cost of spare Parts & cost of repairs
  • Motor Vehicle Third Party Act and its implication
  • Role of Surveyors / In-house Surveyors / Investigators
  • Frauds in Motor Insurance & Role of Additional Dispute Resolution Mechanism
  • Visit to Workshop / Vehicle Manufacturing Plant
  • Impact of Third Party Claims in Own Damage losses
  • Impact of Consumer Protection Act and the role of IRA

Course Administration Details:


The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected]/[email protected]


Mob: +254 715 077 817/+250789621067


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067

Mob: +254 792516000+254 792516010 , +250 789621067 ,or mail [email protected]/[email protected]



Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected]/[email protected]

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