Leveraging the Generation Gap Course


INTRODUCTION

This course will help you understand the various generations present at work and understand what motivates each of them and how to work together.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

DURATION 

5 Days

WHO SHOULD ATTEND?

Leveraging the Generation Gap Training is a great course for organizations with varied age groups in the following levels;
Managers,
Professionals,
Team Members Or Consultants

TRAINING OBJECTIVES

  • Upon completion of this training course, participants will be able to:
  • Examine the history behind generation gaps
  • Learn about the different generations (traditionalists, baby boomers, Generation X & Generation Y)
  • Determine the differences between each generation
  • Find common ground among the different generations
  • Master conflict management between generations
  • Leverage the strengths of each generation in the workplace

COURSE OUTLINE

MODULE ONE

  • Generation Context
  • What Generations Exist In The Workplace
  • What Defines A Generation
  • What this means in our workplace
  • Introduction to the generational diversity
  • Traditionalist
  • Baby Boomers
  • Generation X’s
  • Generation Y's (millennial)
  • Their Background
  • Their Characters
  • Their Working Style

MODULE TWO

  • Background of the generation
  • Attitude
  • Their core values
  • Working Style
  • Strengths of each generation
  • Life Experience
  • Finding common ground
  • Adopting a communication style
  • Creating an affinity group
  • Sharing knowledge

MODULE THREE

  • Conflict Management
  • Younger bosses managing older workers
  • Avoid turnovers with a retention plan
  • Breaking down the stereotypes
  • Embrace the hot zone
  • Treat each other as a peer
  • Create a succession plan
  • Impact of generational diversity
  • Five principles of managing
  • Power of the four generations
  • Identify diversity issues in your organization
  • Action Planning
  • Implementing diversity in your workplace
  • Planning your key next steps

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.

IRES

Enroll for In-Person (Face to Face) Class

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

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IRES

Enroll for a Virtual Zoom Class

Join a scheduled class with a live instructor and other delegates.

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IRES

Enroll for Online Self-paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

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Benefits of Taking a Course at IRES

LEARN

Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.

NETWORK

Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.

GROW

Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.