Knowledge Management Models for Human Resource Managers Course


This course helps construct the knowledge base of the organization by improving, systematizing, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organization and better implemented using the KM models.


5 Days

 Who should take this course:

  • HR Managers
  • Strategy Managers
  • General Managers

Course Objectives

By the end of this course you should be able to:

  • Understand the importance of Knowledge management in an organization
  • Interpret the knowledge management lifecycle
  • Develop a KM implementation in a company
  • Know which model to use depending on the organization you based in
  • Understand Implications, shortcoming and strengths on the models applicable in knowledge Management

Course Outline

Module 1: Introduction to Knowledge Management

  • What is Knowledge Management?
  • A brief history of Knowledge Management and its application in different environments
  • Learn KM life cycle
  • Understanding the tactic modes
  • Dealing with Data, information and knowledge
  • Types of Knowledge and their implications on KM

Module 2: The Knowledge Management life cycle and its paradigm

  • Understanding episodes
  • Acquisition
  • Knowledge
  • Integration
  • Understanding paradigms of the past
  • Learning the new paradigms
  • Implications and applications of various KM models
  • The knowledge management end game
  • Implementing Knowledge Management in Your Organization

Module 3: The Nonaka and Takeuchi Model for Decision Making (SECI)

  • Learn the types of knowledge associated with SECI
  • Describe the Enabling Conditions for Organizational Knowledge Creation
  • Learn the knowledge creation process
  • Understanding the methods of knowledge conversion applicable in this model
  • Understand the SECI Model Knowledge Creation Spiral
  • Discus the shortcoming and the strengths of using the SECI Model
  • Understand where the model is best applicable
  • Understand the Bayesian Network for Decision Support

Module 4: The WIIG Model and the ZACK KM Model for management

  • Understand the relation between the WIIG model and SECI Model
  • Learn the dimensions of the WIIG Model in details
  • Understanding the semantic networks
  • Understand the Degrees of Internalization in the WIIG Model
  • Learn the WIIG Matrix
  • Understand the Hierarchy of Knowledge management forms
  • Understand data and information acquisition in the ZACK KM Model
  • Understand the refinement process of the ZACK KM Model

Module 5: The Boisot I-Space and  ICAS Model for Decision Making

  • Understanding the basics of Boist i-Space model
  • Understand the dimensions of the Boisot I-Space Model
  • The Social Learning Cycle of the Boisot I-Space
  • Understand the shortcomings and Strengths of the Model
  • Understand the major phases of KM under the ICAS model
  • Learn the key processes in the ICAS KM model
  • The emergent characteristics an organization needs for the Model to be successful

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.


Enroll for a Face-to-Face (In-Person) Class

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

Register Here

Enroll for a Virtual (Zoom) Class

Join a scheduled class with a live instructor and other delegates.

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Enroll for an Online Self-Paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

Register Here

Benefits of Taking a Course at IRES


Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.


Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.


Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.