Course Overview
This dynamic 5-day course by IRES empowers professionals to harness knowledge for organizational success. Participants will master strategies and tools like Microsoft SharePoint to foster collaboration, capture knowledge, and drive innovation. Through case studies and practical exercises, you’ll enhance decision-making and competitiveness in public, private, and nonprofit sectors.
Course Duration
5 Days
Target Audience
- Managers and organizational leaders
- Knowledge and information managers
- Team leads and collaboration specialists
- HR and learning development professionals
Organizational Impact
- Enhanced competitiveness through effective knowledge use
- Improved decision-making with accessible knowledge
- Increased innovation via collaborative culture
- Streamlined operations with knowledge management
Personal Impact
- Mastery of knowledge management strategies
- Enhanced career prospects in leadership roles
- Increased confidence in fostering collaboration
- Improved skills in innovation and problem-solving
Course Level:
Course Objectives
- Understand knowledge management’s role in effectiveness
- Foster a culture of knowledge sharing
- Implement knowledge capture and storage systems
- Utilize knowledge for decision-making and innovation
- Measure and optimize knowledge management impact
Course Outline
Module 1: Foundations of Knowledge Management
- Understanding knowledge management’s role
- Exploring benefits and challenges
- Building a knowledge-sharing culture
- Using Microsoft OneNote for planning
- Case Study: Assess knowledge management needs
Module 2: Knowledge Capture and Storage
- Capturing tacit and explicit knowledge
- Creating and organizing knowledge repositories
- Implementing classification systems
- Using Microsoft SharePoint for storage
- Case Study: Design a knowledge repository
Module 3: Knowledge Sharing and Collaboration
- Developing knowledge dissemination strategies
- Leveraging communities of practice
- Overcoming sharing barriers
- Using Slack for collaboration
- Case Study: Create a knowledge-sharing plan
Module 4: Knowledge for Decision-Making and Innovation
- Using knowledge for informed decisions
- Applying knowledge-driven problem-solving
- Fostering innovation through knowledge
- Using Power BI for decision analytics
- Case Study: Develop a knowledge-based innovation strategy
Module 5: Measuring and Protecting Knowledge
- Defining KPIs for knowledge management
- Conducting knowledge audits
- Protecting intellectual property and updating knowledge
- Using Confluence for audits
- Case Study: Build a knowledge management action plan
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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