Knowledge Management Course


Course Cover

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


June 2024

Code Date Duration Location Fee Action
KMC02 17 Jun 2024 - 21 Jun 2024 5 days Accra, Ghana $2,400 Register
KMC02 17 Jun 2024 - 21 Jun 2024 5 days Kampala, Uganda $1,900 Register
KMC02 24 Jun 2024 - 28 Jun 2024 5 days Johannesburg, South Africa $2,400 Register
KMC02 24 Jun 2024 - 28 Jun 2024 5 days Mombasa, Kenya KES 92,000 | $1,100 Register
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June 2024

Date
Duration
Location
Fee
Action
17 Jun - 21 Jun 2024
5 days
Accra
$2,400
17 Jun - 21 Jun 2024
5 days
Kampala
$1,900
24 Jun - 28 Jun 2024
5 days
Johannesburg
$2,400
24 Jun - 28 Jun 2024
5 days
Mombasa
KES 92,000 $1,100
I Want To See More Dates...
I Want To See More Dates...

INTRODUCTION

This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets, and intellectual resources of the employees, for assisting in organizational success. This teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies, and practices at all levels of the organization.

This course helps construct the knowledge base of the organization by improving, systematizing, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organization.

DURATION

5 Days      


Course Level:

Course Objectives

  • Describe the concepts behind knowledge management
  • Examine the Do's and Don'ts of successful knowledge management
  • Interpret the knowledge management lifecycle
  • Identify the knowledge management paradigm
  • Learn about various knowledge management models
  • Build a rationale for KM in a company
  • Develop a KM implementation in a company

Course Outline

Module 1:Understanding Knowledge Management

  • What is knowledge
  • What is knowledge management
  • A brief history
  • Applications in the workplace
  • Data, information, and knowledge
  • The tacit mode

Module 2:The Knowledge Management Life Cycle

  • Understanding episodes
  • Acquisition
  • Knowledge
  • Integration

Module 3:The New Knowledge Management Paradigm

  • Paradigms of the past
  • The new paradigm
  • Implications and applications
  • The knowledge management end game

Module 4: Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model

Building a Knowledge Management Rationale

  • Why rationale is necessary
  • Building a business case
  • Finding success stories
  • The commodization/customization model

Module 4:Customizing Knowledge Management Definitions

  • Components of a knowledge management definition
  • Customizing the components
  • Creating a KMBOK

Implementing Knowledge Management in Your Organization

  • Gathering support
  • Identifying opportunities for revenue streams
  • Key knowledge management techniques
  • understand the cultural and behavioral elements of knowledge management
  • explain how to develop a conducive environment for knowledge sharing and overcoming challenges
  • learn how to make the best use of organizational assessments
  • A map for success
  • The no-budget scenario

Module 5:Tips for Success

  • About the chief knowledge officer
  • Knowledge management skill checklist
  • The knowledge management imperative
  • The hype curve
  • Barriers and helpers to success

Advanced Topics

  • The knowledge management maturity model
  • Absorptive capacity
  • Rustiness
  • Process model types 

Related Courses


Course Administration Details:

REQUIREMENTS

Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Institute (IRES) admission criteria.

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email: [email protected]

Mob: +250789621067

TAILOR-MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +250 789 621 067 or mail [email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before Cut Off date below.

Send proof of payment to [email protected]


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