INTRODUCTION
This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets, and intellectual resources of the employees, for assisting in organizational success. This teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies, and practices at all levels of the organization.
This course helps construct the knowledge base of the organization by improving, systematizing, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organization.
DURATION
5 Days
Course Level:
Course Objectives
- Describe the concepts behind knowledge management
- Examine the Do's and Don'ts of successful knowledge management
- Interpret the knowledge management lifecycle
- Identify the knowledge management paradigm
- Learn about various knowledge management models
- Build a rationale for KM in a company
- Develop a KM implementation in a company
Course Outline
Module 1:Understanding Knowledge Management
- What is knowledge
- What is knowledge management
- A brief history
- Applications in the workplace
- Data, information, and knowledge
- The tacit mode
Module 2:The Knowledge Management Life Cycle
- Understanding episodes
- Acquisition
- Knowledge
- Integration
Module 3:The New Knowledge Management Paradigm
- Paradigms of the past
- The new paradigm
- Implications and applications
- The knowledge management end game
Module 4: Knowledge Management Models
- The Nonaka and Takeuchi Model (SECI)
- Wiig Model
- Kakabadse Model
- Boisot Model
Building a Knowledge Management Rationale
- Why rationale is necessary
- Building a business case
- Finding success stories
- The commodization/customization model
Module 4:Customizing Knowledge Management Definitions
- Components of a knowledge management definition
- Customizing the components
- Creating a KMBOK
Implementing Knowledge Management in Your Organization
- Gathering support
- Identifying opportunities for revenue streams
- Key knowledge management techniques
- understand the cultural and behavioral elements of knowledge management
- explain how to develop a conducive environment for knowledge sharing and overcoming challenges
- learn how to make the best use of organizational assessments
- A map for success
- The no-budget scenario
Module 5:Tips for Success
- About the chief knowledge officer
- Knowledge management skill checklist
- The knowledge management imperative
- The hype curve
- Barriers and helpers to success
Advanced Topics
- The knowledge management maturity model
- Absorptive capacity
- Rustiness
- Process model types
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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