Knowledge Audit and Gap Analysis Course

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

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In a world driven by information and innovation knowledge has become an asset to organizations. Harnessing this asset is essential for growth, survival and staying at the top of the game.

However, it's equally important to ensure that this knowledge is effectively managed, utilized, and aligned with organizational goals. This course is designed to equip you with the knowledge and skills needed to conduct comprehensive knowledge audits and perform gap analyses, enabling you to identify critical gaps in knowledge management and implement targeted strategies for improvement.


10 days

Who Should Attend:

Knowledge Management, Information Scientist , Business Strategy


Course Level:

Course Objectives

  • To understand the principles and significance of knowledge audit and gap analysis in organizational success.
  • To learn the methodologies and techniques to plan, execute, and analyze knowledge audits effectively.
  • To acquire the skills to identify knowledge gaps, bottlenecks, and areas of improvement within your organization's knowledge ecosystem.
  • To develop the ability to prioritize and strategize initiatives to bridge identified knowledge gaps.
  • To explore real-world case studies to gain practical insights into knowledge audit and gap analysis implementations.
  • To utilize technology and tools to enhance the efficiency and accuracy of your knowledge assessment processes.
  • To anticipate future trends and challenges in knowledge management and prepare for continuous improvement.

Course Outline

Module 1: Introduction

  • Importance of Knowledge Management and Assessment
  • Overview of Knowledge Audit and Gap Analysis
  • Relevance of knowledge audit in Organizational Decision-Making

Module 2: Understanding Knowledge Audit

  • Definition and Purpose of Knowledge Audit
  • Benefits and Objectives
  • Types of Knowledge Audits

Module 3: Preparing for Knowledge Audit

  • Scoping and Defining Audit Objectives
  • Identifying Key Stakeholders and Resources
  • Creating Audit Teams and Roles

Module 4: Data Collection and Assessment

  • Methods of Data Collection (Interviews, Surveys, Documentation Review)
  • Analyzing Explicit and Tacit Knowledge
  • Benchmarking and Comparative Analysis

Module 5: Knowledge Mapping and Classification

  • Creating Knowledge Maps and Taxonomies
  • Classifying Knowledge Assets (Explicit, Implicit, Tacit)
  • Identifying Critical Knowledge Areas

Module 6: Gap Analysis in Knowledge Management

  • Introduction to Gap Analysis
  • Defining Knowledge Gaps and Areas of Improvement
  • Linking Gaps to Organizational Goals

Module 7: Identifying Knowledge Gaps

  • Impact and Urgency Assessment
  • Root Cause Analysis of Knowledge Gaps
  • Prioritization Matrix and Decision-Making
  • SWOT analyst

Module 8: Developing Improvement Strategies

  • Change Management and Communication Planning
  • Monitoring Progress and Measuring Effectiveness
  • Adapting Strategies Based on Feedback
  • Preparing for Continuous Improvement

Module 9: Technology and Tools for Knowledge Audit

  • Introduction to Knowledge Management Software
  • Using Data Analytics for Knowledge Assessment
  • Ethical Considerations in Data Collection and Storage
  • Exploring Emerging Trends (AI, Automation, Remote Work)

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Course Administration Details:


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mobile: +254 792516000+254 792516010 or mail [email protected]


Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]

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