Knowledge and Record Management Technique Course

Course Cover

Register for this course

We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
KRMT002 17 Jun 2024 - 21 Jun 2024 5 days Kisumu, Kenya KES 84,000 | $1,100 Register
KRMT002 24 Jun 2024 - 28 Jun 2024 5 days Nakuru, Kenya KES 84,000 | $1,100 Register
KRMT002 17 Jun 2024 - 21 Jun 2024 5 days Kampala, Uganda $1,900 Register
KRMT002 17 Jun 2024 - 21 Jun 2024 5 days Accra, Ghana $2,400 Register
KRMT002 24 Jun 2024 - 28 Jun 2024 5 days Pretoria, South Africa $2,400 Register
I Want To See More Dates...
I Want To See More Dates...

June 2024

17 Jun - 21 Jun 2024
5 days
KES 84,000 $1,100
24 Jun - 28 Jun 2024
5 days
KES 84,000 $1,100
17 Jun - 21 Jun 2024
5 days
17 Jun - 21 Jun 2024
5 days
24 Jun - 28 Jun 2024
5 days
I Want To See More Dates...
I Want To See More Dates...


In today's rapidly evolving business landscape, organizations are inundated with vast amounts of information and data. Successfully harnessing this wealth of knowledge and ensuring the seamless management of critical records has become paramount for achieving operational excellence, regulatory compliance, and strategic decision-making. This course is designed to equip participants with the knowledge and skills required to navigate this information-rich environment. It will provide participants with the essential insights and practical techniques to excel in the field of knowledge and record management.


5 days

Who Should Attend:

  • Compliance officers and legal professionals.
  • Managers seeking to improve knowledge-sharing and decision-making processes
  • Information managers
  • Archivists
  • Librarians
  • Records officers.
  • Departmental heads and Team leaders 

Course Level:

Course Objectives

  • To understand the importance of knowledge and record management in various contexts.
  • To develop strategies for capturing, organizing, and storing both explicit and tacit knowledge.
  • To implement techniques for effective record creation, classification, retention, and disposal.
  • To apply best practices for knowledge sharing and collaboration within organizations.
  • To explore technologies and tools that facilitate knowledge and record management.
  • To address security and privacy concerns related to knowledge and record management.

Course Outline

Module 1: Introduction to Knowledge and Record Management

  • Differentiating between knowledge and records.
  • Understanding the concepts of knowledge and records.
  • Differentiating between explicit and tacit knowledge.
  • Legal and regulatory considerations for record management.

Module 2: Knowledge Capture and Organization

  • Techniques for capturing tacit knowledge
  • Converting tacit knowledge into explicit knowledge.
  • Organizing explicit knowledge for easy retrieval.
  • Knowledge mapping and visualization tools.

Module 3: Record Management Strategies

  • Developing records retention schedules
  • Principles of effective record creation and documentation.
  • Classification systems: organizing records for accessibility and compliance.
  • Records retention schedules and policies.
  • Secure disposal and archiving of records.

Module 4: Implementation and Tools

  • Integrating knowledge and record management into organizational workflows.
  • Knowledge management systems (KMS) and record management software.
  • Collaboration tools and practices for sharing knowledge.
  • How to secure knowledge and records in an organization.

Module 5: Records Organization and Access

  • Indexing and cataloging techniques for physical records.
  • Designing intuitive file structures and databases.
  • Access controls and security measures.

Module 6: Ethical and Privacy Considerations

  • Ethical issues in knowledge and records management.
  • Balancing legal requirements and operational needs.
  • Privacy implications and data protection regulations.
  • Handling sensitive information and ensuring confidentiality

Related Courses

Course Administration Details:


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mobile: +254 792516000+254 792516010 or mail [email protected]


Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]

Share this course:

Related Courses

People who took this course also viewed: