Introduction
Intranets and portals play a pivotal role in modern organizations by facilitating seamless communication, collaboration, and knowledge sharing among employees. This course is designed to equip you with the knowledge and practical skills needed to create, manage, and optimize intranets and portals for effective knowledge sharing within your organization. It will help you learn to build a knowledge-sharing culture while still ensuring security and privacy and equip you with skills for measuring success through analytics and gaining insights into emerging trends in Knowledge sharing.
Duration
10 Days
Who Should Attend:
IT Professionals, Knowledge Management Specialists, Managers and Executives, Human Resources (HR) Professionals, Content Creators and Curators, Business Analysts and Consultants and Advisers.
Course Level:
Course Objectives
- Understand the fundamentals of intranets, portals, and their significance in modern workplaces.
- Explore the key principles and best practices of knowledge sharing within organizations.
- Learn how to plan, design, and implement an intranet and portal for knowledge sharing.
- Discover various tools, technologies, and platforms available for building and managing intranets and portals.
- Develop strategies to encourage employee engagement and participation in knowledge sharing.
- Master content creation, curation, and organization techniques to enhance knowledge accessibility.
- Explore security and privacy considerations when implementing intranets and portals.
- Measure the effectiveness of your intranet or portal through analytics and user feedback.
- Troubleshoot common issues and challenges related to intranet and portal management.
- Stay updated with emerging trends and future developments in intranet and portal technology.
Course Outline
Module 1: Introduction to Intranets and Portals
- Defining Intranets and Portals and their key features
- Evolution and Significance in Modern Organizations
- Benefits and Challenges of Intranets and Portals
Module 2: Knowledge Sharing in Organizations
- Understanding Knowledge Sharing
- Types of Knowledge: Tacit vs. Explicit
- Knowledge Management Frameworks
- Building a Knowledge-Sharing Culture
Module 3: Planning and Designing Your Intranet or Portal
- Needs Assessment and Stakeholder Analysis
- Setting Clear Objectives and Goals
- Information Architecture and User Experience Design
- Accessibility and Inclusivity Considerations
Module 4: Building and Customizing Your Intranet or Portal
- Selecting the Right Technology and Platform
- Collaboration Tools and Features
- Integration with Existing Systems
Module 5: Content Creation and Management
- Creating Engaging and Relevant Content
- Organizing Knowledge Resources
- Version Control and Document Management
- Taxonomy and Metadata
Module 6: User Engagement and Adoption
- Strategies for Employee Engagement
- Gamification and Incentives
- Training and Onboarding
- Measuring Adoption Rates
Module 7: Security and Privacy
- Data Security Best Practices
- User Access Control
- Compliance with Regulations
- Data Backup and Recovery
Module 8: Analytics and Performance Measurement
- Key Performance Indicators (KPIs)
- User Analytics and Behavior Tracking
- Feedback and Surveys
- Continuous Improvement Strategies
Module 9: Troubleshooting and Maintenance
- Common Intranet and Portal Issues
- Maintenance and Updates
- User Support and Helpdesk
- Disaster Recovery Planning
Module 10: Emerging Technology in Intranets and Portals
- Integration with AI-driven Knowledge Management
- Designing Intranets Using Blockchain technology
- Using natural Language Processing in Intranet and Portal
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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