Improving Interpersonal Relations and communication At Work


Effective interpersonal skills are one of the major key factors for effective people management. Upholding positive interpersonal communication skills and business relationships among colleagues, subordinates, and superiors is the key to maintaining a successful work environment.


5 Days


  • Lower and middle managers
  • Senior functional, specialist, technical or project managers who now need to increasingly work across teams or complex projects.
  • Individuals recently, or who are about to be, appointed into more generalist management roles.
  • Those who need to develop a wider business perspective to enhance their organizational value, impact and knowledge in order to lead strategic change and innovation.

At the end of the course, participants should be able to:-

  • Communicate assertively as a leader with all stakeholders;
  • Motivate subordinates uniquely but appropriately to foster effective people mobilization, empowerment and alignment towards achieving organizational goals;
  • Develop your assertiveness and influencing skills to build better work relationships;
  • Apply management principles to manage diverse individuals and groups;
  • Explain self and social awareness;
  • Understand the art of persuasion and negotiation;
  • Explain self- and relationship management;
  • Overcome workplace conflicts;
  • Apply management principles to delegate tasks and team development.

Topics include:

  • Personality and behavior vs. relationships;
  • Influencing through persuasion;
  • Effective interpersonal communication;
  • Emotional intelligence; self and social
  • Awareness to foster relationship management
  • Leadership and motivation;
  • Leadership mastery;
  • Becoming a highly effective individual;
  • Effective team development and management.

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.


Enroll for a Face-to-Face (In-Person) Class

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

Register Here

Enroll for a Virtual (Zoom) Class

Join a scheduled class with a live instructor and other delegates.

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Enroll for an Online Self-Paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

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Benefits of Taking a Course at IRES


Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.


Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.


Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.