ICT Infrastructure Management Course


In today's digital age, information and communication technology (ICT) is the backbone of every organization. It empowers businesses, government institutions, and non-profit organizations to function efficiently, connect with their stakeholders, and innovate in an increasingly digital world. However, with the rapid evolution of technology and growing dependence on it, the effective management of ICT infrastructure has become a mission-critical task.

This comprehensive course is designed to equip IT professionals, managers, and anyone responsible for ICT infrastructure with the knowledge and skills required to effectively plan, build, secure, and manage robust ICT environments. It will provide you with valuable insights and practical strategies to ensure your organization's ICT infrastructure remains resilient, secure, and scalable. This course is your gateway to success in the digital world.


5 days.

Who Should Attend:

  • IT professionals
  • IT support staff
  • Project and business managers
  • Any member of IT involved inn delivery of IT services.

Course Objectives:

By the end of this course, participants will be able to:

  1. Define and understand key ICT infrastructure components.
  2. Plan, design, and implement resilient ICT systems.
  3. Monitor and manage ICT infrastructure for performance and security.
  4. Apply best practices for data backup, disaster recovery, and business continuity.
  5. Understand emerging trends and technologies in ICT infrastructure management.

Course Outline

Module 1: Introduction to ICT Infrastructure Management

  • What is ICT Infrastructure?
  • Lesson 2: Role and Importance of ICT Infrastructure Management

Module 2: Network Infrastructure Management 

  • Network Topology and Design
  • Network Security and Monitoring
  • Practical: Create a network diagram and security plan.

Module 3: Server Infrastructure Management

  • Server Hardware and Virtualization
  • Server Configuration and Optimization
  • Practical: Configure a virtual server for a specific task.

Module 4: Storage and Data Management

  • Data Storage Technologies
  • Backup and Recovery Strategies
  • Practical: Develop a data backup and recovery plan.

Module 5: Cloud Computing and Hybrid Infrastructure

  • Cloud Service Models
  • Integrating Cloud Resources
  • Green ICT and Sustainability
  • Virtualization Technologies
  • Practical: Design a hybrid cloud infrastructure.

Module 6: Security and Compliance

  • Security Best Practices
  • Compliance and Regulatory Requirements
  • Practical: Conduct a security audit on your infrastructure.

Module 7: Monitoring and Performance Optimization

  • Infrastructure Monitoring Tools
  • Performance Tuning and Optimization
  • Practical: Set up monitoring tools and optimize infrastructure.

Module 8: Disaster Recovery and Business Continuity

  • Disaster Recovery Planning
  • Implementing Business Continuity Measures
  • Practical: Develop a disaster recovery and business continuity plan.

Module 9: Emerging Trends in ICT Infrastructure

  • Edge Computing and IoT
  • Artificial Intelligence in Infrastructure Management
  • Practical: Analyze the impact of emerging trends on your infrastructure.

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.


Enroll for a Face-to-Face (In-Person) Class

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

Register Here

Enroll for a Virtual (Zoom) Class

Join a scheduled class with a live instructor and other delegates.

Register Here

Enroll for an Online Self-Paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

Register Here

Benefits of Taking a Course at IRES


Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.


Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.


Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.

Who else has taken this course?

# Job Title Organisation Country
2 Ag. Senior Systems Administrator Parliament of Uganda Uganda
3 Deputy Director ICT Authority Kenya