Housekeeping, Food and Beverage service operation and Management Course


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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


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Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


Introduction

Safety performance is a key issue for the hotel and hospitality industries to become a world-class competitor. Occupational accidents may lead to permanent disabilities or deaths and/or economic losses or both. In order to develop a good safety culture, the attitude of the hotel and hospitality workers needs to be reoriented by adopting best practices, good housekeeping, and changes in work culture and work practices. Occupational accidents are common in Hotel industry in many developing countries. Prediction of various types of accidents helps managers, hotel and hospitality workers to formulate organizational policies and practices for improving safety performance. This course intends to equip all the participant with necessary skills to evaluate safety practices and identify recommend best practices on safety issues.

Who Should Attend?

Food handlers in various institutions such as; Hotel managers and hospitality practitioners , schools, factories and food processing industries and food inspectors

Duration

5 Days

Objectives

  • To develop safety leadership
  • To Identify drivers and barriers for change in safety and health
  • To evaluate safety practices

Course Level:

Course Objectives

  • To develop safety leadership
  • To Identify drivers and barriers for change in safety and health
  • To evaluate safety practices

Course Outline

MODULE 1: introduction to Hospitality Safety and Compliance

  • Introduction to hospitality safety and compliance
  • Hazard Communication in the Hospitality Industry
  • Management and employee responsibility
  • Stress management at work

MODULE 2: Food Safety and Hygiene

  • Food hazards and food poisoning
  • Personal hygiene and cleanliness
  • Food contamination
  • Safe storage
  • Waste disposal

MODULE 3: Safety and Compliance

  • Safety inspection
  • Food Allergen Training
  • Food Safety Management Systems
  • Environmental Safety
  • Job Hazard Analysis
  • Safety and Auditing
  • Hotel Security

MODULE 4: Fire safety

  • Equipment and Electrical safety
  • Office building fire safety facility
  • Fire Risk Assessment
  • Fire Protection & Prevention
  • Exit Routes, Emergency Action Plans & Fire Prevention Plans

MODULE 5: First Aid Training

  • The Legal Requirements
  • First Aid Management; Cardio-pulmonary resuscitation, casualty management.
  • First aid: Risk assessment and tools,
  1. Resuscitation/CPR
  2. Use of an AED
  3. Safety Considerations
  4. Automated External Defibrillator (AED)

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Course Administration Details:

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected] or [email protected]

Mob: +254 715 077 817/+250789621067

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067 or

Email [email protected] or [email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected] or [email protected]


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