Introduction
This course provides an overview of the principles and practices of healthcare administration and management. It explores the management of healthcare organizations, financial management, strategic planning, regulatory compliance, healthcare policies, and leadership skills required to succeed in the healthcare industry.
Duration
10 Days
Who Should Attend?
- Healthcare Professionals
- Healthcare Managers
- Aspiring Healthcare Administrators
- Professionals from Other Industries
- Healthcare Entrepreneurs
- Government and Policy Professionals
- Non-Profit and NGO Staff
- Healthcare Consultants
Course Level:
Course Objectives
At the end of this IRES training course, participants will learn:
- Understand the structure, components, and functions of healthcare systems and services.
- Learn about different healthcare delivery models, such as public, private, and non-profit systems.
- Develop leadership skills specific to healthcare settings.
- Explore principles of healthcare management, including planning, organizing, directing, and controlling.
- Learn financial management principles applicable to healthcare organizations.
- Understand budgeting, revenue cycle management, insurance reimbursement, and cost control.
- Explore strategies for ensuring quality care and patient safety.
- Understand quality improvement methodologies, accreditation, and risk management.
- Understand the basics of healthcare marketing and communication strategies.
- Learn how to effectively communicate with patients, staff, and stakeholders.
Course Outline
Module 1: Introduction to Healthcare Administration and Management
Overview of the healthcare industry and its challenges
Roles and responsibilities of healthcare administrators and managers
Historical development and evolution of healthcare management
Module 2: Healthcare Organizational Structures
- Types of healthcare organizations (hospitals, clinics, long-term care facilities, etc.)
- Organizational hierarchy and departmental functions
- Governance models and board structures
Module 3: Healthcare Leadership and Communication
- Leadership theories and styles in healthcare
- Effective communication and interpersonal skills
- Team building and conflict resolution
Module 4: Healthcare Policy and Regulation
- Healthcare regulations and compliance (HIPAA, Medicare, Medicaid, etc.)
- Ethical considerations in healthcare management
- Health information management and privacy
Module 5: Healthcare Financial Management
- Healthcare finance basics: budgeting, revenue cycle, cost analysis
- Health insurance systems and reimbursement methods
- Financial challenges and strategies in healthcare organizations
Module 6: Healthcare Quality and Patient Safety
- Quality improvement methodologies (Six Sigma, Lean, etc.)
- Patient safety initiatives and best practices
- Measurement and assessment of healthcare quality
Module 7: Strategic Planning and Healthcare Marketing
- Strategic planning processes in healthcare organizations
- SWOT analysis and competitive positioning
- Marketing strategies for healthcare services
Module 8: Human Resources Management in Healthcare
- Recruitment, training, and retention of healthcare staff
- Employee performance evaluation and motivation
- Diversity and inclusion in healthcare workforce
Module 9: Healthcare Information Technology
- Electronic Health Records (EHR) and Health Information Systems (HIS)
- Data security and privacy in healthcare IT
- Telemedicine and digital health trends
Module 10: Global Healthcare Management
- International healthcare systems and comparisons
- Challenges and opportunities in global healthcare management
- Cross-cultural considerations in healthcare administration
Module 11: Emerging Trends in Healthcare Management
- Value-based care and population health management
- Healthcare innovation and entrepreneurship
- Addressing current and future healthcare challenges
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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