Healthcare Administration and Management Course

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
HAM007 17 Jun 2024 - 28 Jun 2024 10 days Nakuru, Kenya KES 166,000 | $2,200 Register
HAM007 17 Jun 2024 - 28 Jun 2024 10 days Kampala, Uganda $3,300 Register
HAM007 17 Jun 2024 - 28 Jun 2024 10 days Accra, Ghana $4,400 Register
HAM007 24 Jun 2024 - 5 Jul 2024 10 days Cape Town, South Africa $4,400 Register
HAM007 24 Jun 2024 - 5 Jul 2024 10 days Nairobi, Kenya KES 159,000 | $2,200 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

17 Jun - 28 Jun 2024
10 days
KES 166,000 $2,200
17 Jun - 28 Jun 2024
10 days
17 Jun - 28 Jun 2024
10 days
24 Jun - 5 Jul 2024
10 days
Cape Town
24 Jun - 5 Jul 2024
10 days
KES 159,000 $2,200
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


This course provides an overview of the principles and practices of healthcare administration and management. It explores the management of healthcare organizations, financial management, strategic planning, regulatory compliance, healthcare policies, and leadership skills required to succeed in the healthcare industry.


10 Days

Who Should Attend?

·         Healthcare Professionals

·         Healthcare Managers

·         Aspiring Healthcare Administrators

·         Professionals from Other Industries

·         Healthcare Entrepreneurs

·         Government and Policy Professionals

·         Non-Profit and NGO Staff

·         Healthcare Consultants

Course Level:

Course Objectives

At the end of this IRES training course, participants will learn:

·         Understand the structure, components, and functions of healthcare systems and services.

·         Learn about different healthcare delivery models, such as public, private, and non-profit systems.

·         Develop leadership skills specific to healthcare settings.

·         Explore principles of healthcare management, including planning, organizing, directing, and controlling.

·         Learn financial management principles applicable to healthcare organizations.

·         Understand budgeting, revenue cycle management, insurance reimbursement, and cost control.

·         Explore strategies for ensuring quality care and patient safety.

·         Understand quality improvement methodologies, accreditation, and risk management.

·         Understand the basics of healthcare marketing and communication strategies.

Learn how to effectively communicate with patients, staff, and stakeholders.

Course Outline

Module 1: Introduction to Healthcare Administration and Management

·         Overview of the healthcare industry and its challenges

·         Roles and responsibilities of healthcare administrators and managers

·         Historical development and evolution of healthcare management

Module 2: Healthcare Organizational Structures

·         Types of healthcare organizations (hospitals, clinics, long-term care facilities, etc.)

·         Organizational hierarchy and departmental functions

·         Governance models and board structures

Module 3: Healthcare Leadership and Communication

·         Leadership theories and styles in healthcare

·         Effective communication and interpersonal skills

·         Team building and conflict resolution

Module 4: Healthcare Policy and Regulation

·         Healthcare regulations and compliance (HIPAA, Medicare, Medicaid, etc.)

·         Ethical considerations in healthcare management

·         Health information management and privacy

Module 5: Healthcare Financial Management

·         Healthcare finance basics: budgeting, revenue cycle, cost analysis

·         Health insurance systems and reimbursement methods

·         Financial challenges and strategies in healthcare organizations

Module 6: Healthcare Quality and Patient Safety

·         Quality improvement methodologies (Six Sigma, Lean, etc.)

·         Patient safety initiatives and best practices

·         Measurement and assessment of healthcare quality

Module 7: Strategic Planning and Healthcare Marketing

·         Strategic planning processes in healthcare organizations

·         SWOT analysis and competitive positioning

·         Marketing strategies for healthcare services

Module 8: Human Resources Management in Healthcare

·         Recruitment, training, and retention of healthcare staff

·         Employee performance evaluation and motivation

·         Diversity and inclusion in healthcare workforce

Module 9: Healthcare Information Technology

·         Electronic Health Records (EHR) and Health Information Systems (HIS)

·         Data security and privacy in healthcare IT

·         Telemedicine and digital health trends

Module 10: Global Healthcare Management

·         International healthcare systems and comparisons

·         Challenges and opportunities in global healthcare management

·         Cross-cultural considerations in healthcare administration

Module 11: Emerging Trends in Healthcare Management

·         Value-based care and population health management

·         Healthcare innovation and entrepreneurship

·         Addressing current and future healthcare challenges

Related Courses

Course Administration Details:


The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected] or [email protected]

Mob: +254 715 077 817/+250789621067


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067 or

Email [email protected] or [email protected]


Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected] or [email protected]

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