Harnessing Knowledge for Organizational Effectiveness Course


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Introduction

In today's knowledge-driven world, organizations that can effectively harness and leverage their knowledge assets gain a significant competitive advantage. This comprehensive course is designed to empower organizations, individuals and teams within your organization with the skills and strategies needed to maximize the value of knowledge resources and to help individuals and organizations leverage their intellectual capital to stay ahead in the market. You will learn how to create a culture of continuous learning, capture and share knowledge, and make informed decisions that drive organizational success.

Duration

5 days

Who Should Attend:

  • Managers and leaders interested in enhancing organizational effectiveness.
  • Knowledge managers and professionals.
  • Team members who play a role in knowledge sharing and management.
  • Anyone interested in improving their organization's ability to leverage knowledge for success.

Course Level:

Course Objectives

  • Understand the importance of knowledge management in organizational effectiveness.
  • Create a culture of knowledge sharing and collaboration within their organization.
  • Implement effective knowledge capture and storage mechanisms.
  • Develop strategies to harness knowledge for problem-solving and innovation.
  • Evaluate and select appropriate knowledge management tools and technologies.
  • Foster continuous learning and knowledge transfer among team members.
  • Measure and track the impact of knowledge management on organizational performance.

Course Outline

Module 1: Introduction to Knowledge Management

  • Understanding the role of knowledge in organizational success.
  • The evolution of knowledge management.
  • Benefits and challenges of knowledge management.

Module 2: Creating a Knowledge-Friendly Culture

  • Building a culture of collaboration and knowledge sharing.
  • Leadership's role in promoting knowledge management.
  • Recognizing and rewarding knowledge sharing behaviors.

Module 3: Knowledge Capture and Storage

  • Methods for capturing tacit and explicit knowledge.
  • Creating and managing knowledge repositories.
  • Knowledge classification and organization.

Module 4: Knowledge Sharing and Dissemination

  • Effective communication and knowledge dissemination strategies.
  • Leveraging social networks and communities of practice.
  • Overcoming barriers to knowledge sharing.

Module 5: Knowledge for Decision-Making

  • Using knowledge to make informed decisions.
  • Knowledge-driven problem-solving approaches.
  • Knowledge-based innovation and creativity.
  • Leveraging knowledge for innovation

Module 6: Knowledge Management Tools and Technologies

  • Overview of knowledge management software and platforms.
  • Selecting and implementing the right tools for your organization.
  • Data security and privacy considerations.

Module 7: Knowledge Transfer and Continuous Learning

  • Developing a knowledge transfer strategy.
  • Mentoring and coaching for knowledge transfer.
  • Continuous learning and professional development.

Module 8: Measuring Knowledge Management Effectiveness

  • Key performance indicators (KPIs) for knowledge management.
  • Conducting knowledge audits and assessments.
  • Using metrics to improve knowledge management initiatives.

Module 9: Building a Knowledge Management Action Plan

  • Creating a roadmap for knowledge management within your organization.
  • Identifying specific initiatives and setting goals.
  • Monitoring progress and adapting the plan as needed.
  • Continuous improvement and adaptation

Module 10: Protecting and Updating Knowledge

  • Intellectual property rights and knowledge protection
  • Knowledge maintenance and updating
  • Knowledge audits and reviews
  • Strategies for knowledge preservation

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Course Administration Details:

METHODOLOGY

The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

TAILOR-MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:

PAYMENT

Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]


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