Harnessing Knowledge for Organizational Effectiveness Course


In today's knowledge-driven world, organizations that can effectively harness and leverage their knowledge assets gain a significant competitive advantage. This comprehensive course is designed to empower organizations, individuals and teams within your organization with the skills and strategies needed to maximize the value of knowledge resources and to help individuals and organizations leverage their intellectual capital to stay ahead in the market. You will learn how to create a culture of continuous learning, capture and share knowledge, and make informed decisions that drive organizational success.


5 days

Who Should Attend:

  • Managers and leaders interested in enhancing organizational effectiveness.
  • Knowledge managers and professionals.
  • Team members who play a role in knowledge sharing and management.
  • Anyone interested in improving their organization's ability to leverage knowledge for success.

Course Objectives

  • Understand the importance of knowledge management in organizational effectiveness.
  • Create a culture of knowledge sharing and collaboration within their organization.
  • Implement effective knowledge capture and storage mechanisms.
  • Develop strategies to harness knowledge for problem-solving and innovation.
  • Evaluate and select appropriate knowledge management tools and technologies.
  • Foster continuous learning and knowledge transfer among team members.
  • Measure and track the impact of knowledge management on organizational performance.

Course Outline

Module 1: Introduction to Knowledge Management

  • Understanding the role of knowledge in organizational success.
  • The evolution of knowledge management.
  • Benefits and challenges of knowledge management.

Module 2: Creating a Knowledge-Friendly Culture

  • Building a culture of collaboration and knowledge sharing.
  • Leadership's role in promoting knowledge management.
  • Recognizing and rewarding knowledge sharing behaviors.

Module 3: Knowledge Capture and Storage

  • Methods for capturing tacit and explicit knowledge.
  • Creating and managing knowledge repositories.
  • Knowledge classification and organization.

Module 4: Knowledge Sharing and Dissemination

  • Effective communication and knowledge dissemination strategies.
  • Leveraging social networks and communities of practice.
  • Overcoming barriers to knowledge sharing.

Module 5: Knowledge for Decision-Making

  • Using knowledge to make informed decisions.
  • Knowledge-driven problem-solving approaches.
  • Knowledge-based innovation and creativity.
  • Leveraging knowledge for innovation

Module 6: Knowledge Management Tools and Technologies

  • Overview of knowledge management software and platforms.
  • Selecting and implementing the right tools for your organization.
  • Data security and privacy considerations.

Module 7: Knowledge Transfer and Continuous Learning

  • Developing a knowledge transfer strategy.
  • Mentoring and coaching for knowledge transfer.
  • Continuous learning and professional development.

Module 8: Measuring Knowledge Management Effectiveness

  • Key performance indicators (KPIs) for knowledge management.
  • Conducting knowledge audits and assessments.
  • Using metrics to improve knowledge management initiatives.

Module 9: Building a Knowledge Management Action Plan

  • Creating a roadmap for knowledge management within your organization.
  • Identifying specific initiatives and setting goals.
  • Monitoring progress and adapting the plan as needed.
  • Continuous improvement and adaptation

Module 10: Protecting and Updating Knowledge

  • Intellectual property rights and knowledge protection
  • Knowledge maintenance and updating
  • Knowledge audits and reviews
  • Strategies for knowledge preservation

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.


Enroll for a Face-to-Face (In-Person) Class

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

Register Here

Enroll for a Virtual (Zoom) Class

Join a scheduled class with a live instructor and other delegates.

Register Here

Enroll for an Online Self-Paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

Register Here

Benefits of Taking a Course at IRES


Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.


Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.


Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.