Introduction

Good communication skills are an essential asset of any VIP Protection Officer. Being able to convey clear and precise instructions, no matter who you are dealing with, is essential. During the planning stage, VIP Protection Officers need to ensure everyone, including the client, understands the protocols for the specific event.

There will also be times when things move quickly whilst on the job. You may need to quickly re-route due to unforeseen circumstances and in this situation, clear and concise communication is essential for complete clarity.

Duration

5 Days

COURSE LEVEL: Foundation

Course Objectives

This training will discuss verbal and non verbal communication, body language as a form of communication, and the need to utilize equipment to communicate all while being as efficient as possible.

Course Outline

1. Positioning
2. Posturing
3. Observing
4. Listening
5. Significance of Awareness Training
6. What is Effective Communication?
7. Verbal and Non Verbal Communication
8. Misconceptions of Communication & Due Diligence
9. The Four Channels of Communication
10. Communication Elements and Audience Consideration
11. Communication Tools
12. Interdependency of Effective Communication
13. Communication and Skills of an Assertive Leader
14. Verbal Diffusion & Enforcing Security Rule

Course Administration Details:

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute(IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected] or [email protected]

Mob: +254 715 077 817/+250789621067

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067

Mob: +254 792516000, +254 792516010 , +250 789621067 ,or mail [email protected] or [email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected] or [email protected]

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