Foundation in Insurance Course


Introduction

It is in the best interest of insurers to have staff with the knowledge in the area of insurance. The insurance industry often employs personnel who may not have the requisite knowledge on with regard to the practice of insurance. The level of customer service is also pegged on understanding one’s area of practice. Insurers willing to give excellent service to current and potential customers must then ensure that their staff both in technical and support departments have at least the minimum qualifications or are knowledgeable in relation to insurance operations. This course thus offer the basic insurance knowledge on insurance to enable them handle customers effectively. The participant is able to appreciate how insurance works and give some level of support to other departments.

Duration

5 Days

Who Should Attend

  • New staff in the insurance industry who have had no experience or a few years’ experience in the practice of insurance business
  • Staff for who job rotation is planned
  • Staff who may be transferred from head office to a branch where they are to handle and coordinate different operations.
  • Staff with growth potential who have not had the opportunity of undertaking self-study for professional examinations.
  • Staff working in support departments such as accounts audit and marketing etc. and have not been exposed to basic principles and practice of general insurance.
  • Staff in non-insurance organization but handling insurance matters.

Course Objectives

To provide participants with basic and essential knowledge and understanding of the principles and practice of General Insurance. 

Course Outline

  • The Concept of Risk and Insurance
  • Historical development and Functions of insurance.
  • Fundamental principles of insurance – insurable interest, utmost good faith, indemnity, subrogation, contribution and proximate cause.
  • The law of contract and agency and their application to Insurance
  • Classes of general and life insurance
  • Underwriting, Rating and Documentation in insurance
  • Reinsurance – Need for reinsurances, reinsurance programming, methods of reinsurance, and the reinsurance market.
  • General insurance claims handling/administration
  • The Concept and practice of Micro-insurance, Bancassurance and Takaful
  • Insurance sales and marketing
  • Quality Customer Care and Business Ethics
  • Stress and Time Management

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.

IRES

Enroll to In-Person (Face to Face)

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

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IRES

Enroll for a Virtual Zoom Class

Join a scheduled class with a live instructor and other delegates.

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IRES

Enroll for Online Self-paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

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Benefits of Taking a Course at IRES

LEARN

Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.

NETWORK

Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.

GROW

Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.

Who else has taken this course?


# Job Title Organisation Country
1 Kampala Insurance Regulatory Authority of Uganda Uganda
2 Kampala Insurance Regulatory Authority of Uganda Uganda
3 Insurance Assistant Kenya pipeline company Kenya
4 Kampala Insurance Regulatory Authority of Uganda Uganda
5 Kampala Insurance Regulatory Authority of Uganda Uganda