Course Overview
This dynamic 5-day course by IRES equips executive assistants and administrative professionals with advanced digital skills to excel in modern office environments. Participants will master tools like Microsoft Outlook, Zoom, and Trello to enhance productivity, streamline communication, and manage data securely. Through hands-on exercises and practical case studies, you’ll develop the expertise to support executives and drive organizational success across public, private, corporate, and voluntary sectors.
Course Duration
5 Days
Target Audience
- Executive assistants and personal assistants
- Office managers and administrative professionals
- Virtual assistants and coordinators
- Staff in public, private, corporate, or voluntary sectors
Organizational Impact
- Increased efficiency in executive support and office operations
- Improved team coordination through digital communication tools
- Enhanced data security and compliance in document management
- Boosted organizational productivity with streamlined workflows
Personal Impact
- Mastery of digital tools for task and communication management
- Enhanced career prospects in high-demand administrative roles
- Increased confidence in supporting executive initiatives
- Improved efficiency in managing complex digital workflows
Course Outline
Course Objectives
- Master digital tools for scheduling, task, and project management
- Enhance communication using email, video, and collaboration platforms
- Apply project management techniques to execute tasks efficiently
- Manage data securely with cloud storage and cybersecurity practices
- Support executive decision-making with research and reporting tools
Course Modules
Course Outline
Module 1: Digital Tools for Executive Support
- Using Microsoft Outlook and Google Calendar for scheduling
- Managing tasks with Trello and Asana
- Organizing documents with Google Drive and OneDrive
- Automating workflows with productivity apps
- Case Study: Create a digital task and calendar system
Module 2: Communication and Collaboration Tools
- Optimizing email management with Microsoft Outlook
- Facilitating virtual meetings via Zoom and Microsoft Teams
- Collaborating with Slack and Google Workspace
- Applying professional communication etiquette
- Case Study: Plan and host a virtual team meeting
Module 3: Project Management for Executive Assistants
- Planning projects and allocating tasks with digital tools
- Tracking milestones and progress with Monday.com
- Implementing risk management and contingency plans
- Reporting project updates to executives
- Case Study: Develop a project plan for an executive initiative
Module 4: Data Management and Security
- Managing confidential data with secure protocols
- Using cloud storage solutions like Dropbox and OneDrive
- Applying cybersecurity best practices for data protection
- Backing up and restoring critical files
- Case Study: Design a secure data management system
Module 5: Supporting Executive Decision-Making
- Conducting research with online tools and databases
- Creating reports and presentations with PowerPoint and Canva
- Coordinating strategic initiatives with executives
- Analyzing data for informed decision-making
- Case Study: Prepare a data-driven executive presentation
Related Courses
Course Administration Details
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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