Introduction
In today's rapidly evolving digital landscape, the role of Information and Communication Technology (ICT) managers is more critical than ever. This course is designed to equip current and aspiring ICT leaders with the fundamental knowledge, skills, and strategies necessary to excel in their roles. It will explore the core principles that underpin ICT management and delve into the practical skills required to navigate the complex ICT environment.
Duration
5 days.
Who Should Attend
- IT professionals seeking advancement into ICT management roles.
- Managers and leaders looking to strengthen their ICT management skills.
- Aspiring ICT professionals aiming to understand the core principles of ICT management
Course Level:
Course Objectives
- Provide a comprehensive understanding of the ICT manager's role and responsibilities within an organization.
- Equip you with strategic planning skills to align ICT with overarching business objectives.
- Develop essential project management, leadership, and team management skills.
- Foster proficiency in vendor and contract management, budgeting, and financial control.
- Strengthen knowledge and expertise in cybersecurity, risk management, and compliance.
- Develop the ability to identify and optimize business processes.
- Prepare participants for disaster recovery and business continuity planning.
- Instill a strong ethical foundation for ICT decision-making.
Course Outline
Module 1: Introduction to ICT Management
- The role of ICT in organizations
- Key responsibilities and challenges for ICT managers
- The evolution of ICT management
Module 2: Strategic Planning for ICT
- Aligning ICT with business goals
- Developing ICT strategies and roadmaps
- IT governance and compliance
Module 3: IT Project Management
- Agile Project lifecycle and methodologies
- Scope, time, cost, and quality management
- Risk assessment and mitigation
Module 4: Leadership and Team Management
- Effective leadership skills in ICT
- Building and managing high-performance ICT teams
- Motivation, communication, and conflict resolution
Module 5: Vendor and Contract Management
- Vendor selection, negotiation, and evaluation
- SLAs and contract management
- Relationship management with technology providers
Module 6: Budgeting and Financial Management
- ICT budgeting and cost control
- ROI analysis and cost-benefit evaluation
- Resource allocation and capacity planning
Module 7: Cybersecurity and Risk Management
- Understanding cybersecurity threats
- Risk assessment and mitigation strategies
- Data protection and compliance
Module 8: Data Management and Analytics
- Data governance and data lifecycle
- Data analytics and business intelligence
- Data-driven decision-making
Module 9: Disaster Recovery and Business Continuity
- Preparing for ICT disasters
- Developing business continuity plans
- Maintaining critical operations during disruptions
Module 10: Business Process Improvement
- Process analysis and optimization
- Automation and efficiency
- Lean and Six Sigma principles
Related Courses
Course Administration Details:
Methodology
These instructor-led training sessions are delivered using a blended learning approach and include presentations, guided practical exercises, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience as professionals and trainers in these fields. All facilitation and course materials are offered in English. Participants should be reasonably proficient in the language.
Accreditation
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Training Venue
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
Accommodation and Airport Transfer
Accommodation and Airport Transfer are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
Tailor-Made
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
Payment
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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