INTRODUCTION

This course will provide you with a clear, practical, and organized learning journey. You will learn the key data center management principles that many novice managers are unaware of and thus soon tarnish their reputation in todays complex, uncertain and rapidly-changing world of I.T. 

DURATION

5 days.

WHO SHOULD ATTEND

• Newly promoted / hired as an IT Manager
• Working in the IT arena as an engineer, architect, developer, or an administrator and are looking to stand out from the crowd by understanding the concerns of IT management.
• Experienced IT manager

COURSE LEVEL: Foundation

Course Objectives

At the end of the course training, participants should be able to;

• Understand the 3 Ps of IT Management
• Understand how to ensure all reports are accurate
• Understand that improvement takes time and be ready to work toward that goal
• Spot areas that typically need the New IT Managers attention but are often overlooked
• Limit and manage risk

Course Outline

Module 1: Introduction to IT management principles and skills

Module 2: IT Managers Primary Responsibility  (3 P'S of IT management)

Module 3: Know your systems (Inventory staff and skills, Document configuration e.t.c)

Module 4: Keeping CDs and RGEs to a minimum

Module 5: Audits

Course Administration Details:

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected] or [email protected]  

Mob: +254 715 077 817 or +250 789 621 067

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817 or +250 789 621 067

Mob: +254 792516000, +254 792516010, +250 789 621 067 or mail [email protected] or [email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before course start date.

Send proof of payment to [email protected]  or [email protected]

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