Essential Management Skills for Administration Course


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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


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Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

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Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


INTRODUCTION

This exciting IRES Essential Management Skills for Administrators training has been specifically designed to help delegates understand the manager’s role and to equip them with the key skills necessary to be an excellent and inspiring manager

Making the move into management is likely to present new challenges and responsibilities and requires an entirely new skill set. Progressing up the ladder into management is both exciting and daunting. Now you are also responsible for directing, developing and managing others so it is essential to find out how to manage effectively and with positive impact. Being a great manager doesn’t happen automatically, you need to invest time and energy to develop the necessary skills.

It is likely that you are able to make this move because you have been the ‘go to’ person your boss and co-workers have always counted on. But now you need to equip yourself with the qualities of a leader. Now you will be required to know how to motivate and build team morale, take initiative, solve problems, and manage performance.  

DURATION

5 Days.

WHO SHOULD ATTEND

This IRES training programme will greatly benefit:

  • Secretaries and administrators wanting to raise their efficiency levels, improve their effectiveness and develop skills that will help their career-development
  • People working in an office role supporting management and/or working in project teams
  • Anyone wanting to develop their practical skills and personal strengths to help them succeed in an office

Course Level:

COURSE OBJECTIVES

Attendance on this IRES training programme will equip delegates with the necessary skills and techniques to successfully make the move into management, or if you are already managing, it will refine those skills and help you to be more effective.  It will help delegates to manage and lead teams and to personally perform to a high level.

By the end of this IRES training you will be able to: 

  • Communicate clearly and effectively at all levels
  • Develop effective personal leadership skills
  • Build effective teams and empower team members through delegation, coaching and mentoring
  • Manage and understand your own stress and that of your team members
  • Understand the key elements of emotional intelligence
  • Sustain performance and continuous improvement
  • Make better and more effective decisions

Course Outline

  • Your Role as a Manager 
  • Communicating with Impact
  • Managing and Leading Teams
  • Performance Management
  • Developing Emotionally Intelligent and Resilient Teams

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Course Administration Details:

METHODOLOGY

The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mob: +254 792516000+254 792516010 or mail [email protected]

PAYMENT

Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]


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