The role of Administrators and Secretaries require many of the same skills as senior staff in an organization. They are the persons in charge of the organization’s correspondence, and are very often the first point of contact for visitors.
IRES has tailored this training course to provide Administrators and Secretaries with the skills to perfect their interpersonal and behavioral skills, to ensure they stay in control and on top of their responsibilities. Participants will be able to return to the workplace with the skills, knowledge and behavior to organise themselves more efficiently and to handle all the situations effectively, positively and confidently.
Module 1 - Effective Time Management
Module 2 - Improving Communication Skills
Module 3 - Assertiveness Skills
Module 4 -Successfully Working with Managers and Colleagues
Module 5 - Organising and Planning for Superior Performance
The Enhancing Core Skills for Administrators and Secretaries training course is structured using a combination of interactive activities, group and individual exercises, role-plays, Q&A sessions and discussions. Participants will assess personal talents and areas of improvement and will devise improvement plans accordingly. They will come up with their own strategies to overcome real-life scenarios and will be given the chance to challenge and defend findings.
All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English
Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate certified by the National Industrial Training Authority (NITA).
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.
All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup is arranged upon request. For reservations contact the Training Officer.
Mob: +254 715 077 817
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.
For further inquiries, please contact us on:
Kenya : Tel: +254 715 077 817 or Email: [email protected]
Rwanda: Tel: +250 789 621 067 or Email: [email protected]
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|ECSO1||18 Oct 2021 - 21 Oct 2021||4 days||Full-day||KES 50,000 | USD 500||Register|
|ECSO1||22 Nov 2021 - 25 Nov 2021||4 days||Full-day||KES 50,000 | USD 500||Register|
|ECSO1||6 Dec 2021 - 9 Dec 2021||4 days||Full-day||KES 50,000 | USD 500||Register|
|ECSO1||29 Nov 2021 - 3 Dec 2021||5 days||Mombasa, Kenya||KES 69,000 | USD 920||Register|
IRES has a firm belief that every organization has a unique purpose only they can fulfil in this world. We work with you in organizing your resources to exploit opportunities so that you can fulfil your purpose and realize full potential.Read More