Employee Relations Course


Course Cover

Register for this course

We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


June 2024

Code Date Duration Location Fee Action
ERC13 24 Jun 2024 - 28 Jun 2024 5 days Mombasa, Kenya KES 92,000 | $1,100 Register
ERC13 24 Jun 2024 - 28 Jun 2024 5 days Cape Town, South Africa $2,400 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

Date
Duration
Location
Fee
Action
24 Jun - 28 Jun 2024
5 days
Mombasa
KES 92,000 $1,100
24 Jun - 28 Jun 2024
5 days
Cape Town
$2,400
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


INTRODUCTION

This course is designed to shed light on all the activities under the employee relations' function. From administration to grievance resolution, the course material and resources ensure that attendees improve their awareness and hence, their engagement level within the employee relations functions of their organization.

DURATION

5 days

TARGET GROUP

This course is designed for employees in the functions of employee relations, human resources or personnel and administration who are directly or indirectly responsible for providing support services to internal customers within the organization.


Course Level:

OBJECTIVES

By the end of the course, participants will be able to:

  • Define employee relations as a function and list its main roles within human resources
  • Manage employee files and records as per local labor laws and regulations
  • Use the right Key Performance Indicators (KPIs) to improve attendance and minimize absenteeism
  • Apply objective means of morale measurement and enhancement to improve employee morale
  • Differentiate between employee whining, complaints and grievances and decide when to treat an issue as a grievance and how to handle it properly

TOPICS TO BE COVERED

  • Employee relations
  • Managing employee files and records
  • Attendance management
  • Employee morale
  • Employee grievances
  • Exit interviews

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Course Administration Details:

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate.

TRAINING VENUE

The training is residential and will be held at IRES training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: [email protected] or [email protected]

Mob: +254 715 077 817 or +250789621067

Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected] or [email protected]


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# Job Title Organisation Country
1 Union Branch Secretary Kenya Animal Genetic Resources Centre Kenya
2 MANAGEMENT ASSISTANT KPRL Kenya

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