Effective Record Management with KnowledgeOwl Course

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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.

June 2024

Code Date Duration Location Fee Action
ERMK009 24 Jun 2024 - 28 Jun 2024 5 days Nakuru, Kenya KES 84,000 | $1,100 Register
ERMK009 24 Jun 2024 - 28 Jun 2024 5 days Pretoria, South Africa $2,400 Register
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June 2024

24 Jun - 28 Jun 2024
5 days
KES 84,000 $1,100
24 Jun - 28 Jun 2024
5 days
I Want To See More Dates...
I Want To See More Dates...


In a world where information is the lifeblood of organizations, the ability to manage and access records efficiently is crucial. Records are the foundation of informed decision-making, compliance with regulations, and efficient operations. Poorly managed records can lead to confusion, lost opportunities, and even legal troubles. Conversely, effective record management can enhance productivity, security, and organizational success.

This course is designed to empower you with the knowledge and skills needed to excel in the art of record management using the KnowledgeOwl platform. KnowledgeOwl is a versatile knowledge management platform that can revolutionize the way you manage and access records. Its intuitive interface and robust features provide an ideal solution for storing, organizing, securing, and sharing critical information. By combining the principles of effective record management with the power of KnowledgeOwl, you'll be equipped to take control of your data and transform it into a valuable organizational asset.


5 Days

Who Should Attend:

  • Records managers
  • Knowledge base administrators
  • Librarians
  • Archivists
  • Information specialists
  • Managers and Team Leaders

Course Level:

Course Objectives

By the end of this course, you will be able to:

  • Understand the fundamentals of record management.
  • Identify the benefits of using KnowledgeOwl for record management.
  • Create and customize a KnowledgeOwl knowledge base.
  • Organize records efficiently within KnowledgeOwl.
  • Secure and control access to records and documentation.
  • Implement best practices for version control and record updates.
  • Use advanced features for enhanced record management

Course Outline

Module 1: Introduction to Record Management

  • The Importance of Record Management
  • Record Types and Classification
  • Legal and Regulatory Considerations

Module 2: Getting Started with KnowledgeOwl

  • Introduction to KnowledgeOwl
  • Setting Up Your Knowledge Base
  • Customizing KnowledgeOwl for Record Management

Module 3: Creating and Organizing Records

  • Creating and Uploading Records
  • Organizing Records with Categories and Tags
  • Metadata and Search Optimization

Module 4: Access Control and Security

  • User Roles and Permissions
  • Implementing Security Measures
  • Audit Trails and Compliance

Module 5: Version Control and Updates

  • Versioning Best Practices
  • Managing Record Updates
  • Collaboration and Workflow
  • Automation and Integration
  • Reporting and Analytics

Related Courses

Course Administration Details:


The instructor-led training is delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected].  

Mob: +254 715 077 817


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817.

Mobile: +254 792516000+254 792516010 or mail [email protected]


Payment should be transferred to IRES account through bank before the course start date

Send proof of payment to [email protected]

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