Introduction
The Effective Administration and Management is a comprehensive 5-days course designed to enhance the administrative skills and managerial capabilities of professionals working within organization. This course is crafted to provide participants with the essential tools, strategies, and knowledge required to excel in their administrative roles.
Course Duration: 5 Days
Target Audience:
This course is specifically designed for administrators, office managers, executive assistants and support staff working at various levels. It is suitable for individuals seeking to strengthen their administrative skills, improve organizational efficiency, and contribute proactively to the success of organization.
Course Level:
Course Objectives:
Upon completion of the course, participants will:
- Develop advanced administrative skills aligned with the specific needs and challenges
- Enhance organizational efficiency by streamlining administrative processes and leveraging technology effectively.
- Foster effective communication and collaboration within the organization.
- Acquire project management skills.
- Strengthen decision-making, crisis management, and leadership skills in the administrative context.
Course Outline:
Module 1: Foundations of Administrative Excellence
- Introduction to the course and overview of administrative challenges.
- Key principles of effective administration.
- Communication strategies for administrative professionals.
- Practical exercises and case studies.
Module 2: Optimizing Administrative Processes
- Streamlining administrative processes.
- Time management and productivity tools for administrators.
- Technology integration for efficient workflow.
- Group discussions and process improvement exercises.
Module 3: Building Effective Teams and Communication
- Effective communication strategies for administrators.
- Conflict resolution and managing difficult conversations.
- Role-playing and communication workshops.
Module 4: Project Management for Administrators
- Introduction to project management principles.
- Applying project management techniques to projects.
- Budgeting and resource allocation for administrative projects.
- Case studies and project simulation exercises.
Module 5: Decision-Making, Crisis Management, and Beyond
- Decision-making frameworks for administrators.
- Crisis management and contingency planning.
- Leadership skills for administrators.
- Course recap, feedback session, and action planning.
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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