Effective Administration and Management Course


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We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


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Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


Introduction

The Effective Administration and Management is a comprehensive 5-days course designed to enhance the administrative skills and managerial capabilities of professionals working within organization. This course is crafted to provide participants with the essential tools, strategies, and knowledge required to excel in their administrative roles.

Course Duration: 5 Days

Target Audience:

This course is specifically designed for administrators, office managers, executive assistants and support staff working at various levels. It is suitable for individuals seeking to strengthen their administrative skills, improve organizational efficiency, and contribute proactively to the success of organization.


Course Level:

Course Objectives:

 Upon completion of the course, participants will:

  • Develop advanced administrative skills aligned with the specific needs and challenges
  • Enhance organizational efficiency by streamlining administrative processes and leveraging technology effectively.
  • Foster effective communication and collaboration within the organization.
  • Acquire project management skills.
  • Strengthen decision-making, crisis management, and leadership skills in the administrative context.

Course Outline:

Module 1: Foundations of Administrative Excellence

  • Introduction to the course and overview of administrative challenges.
  • Key principles of effective administration.
  • Communication strategies for administrative professionals.
  • Practical exercises and case studies.

Module 2: Optimizing Administrative Processes

  • Streamlining administrative processes.
  • Time management and productivity tools for administrators.
  • Technology integration for efficient workflow.
  • Group discussions and process improvement exercises.

Module 3: Building Effective Teams and Communication

  • Effective communication strategies for administrators.
  • Conflict resolution and managing difficult conversations.
  • Role-playing and communication workshops.

Module 4: Project Management for Administrators

  • Introduction to project management principles.
  • Applying project management techniques to projects.
  • Budgeting and resource allocation for administrative projects.
  • Case studies and project simulation exercises.

Module 5: Decision-Making, Crisis Management, and Beyond

  • Decision-making frameworks for administrators.
  • Crisis management and contingency planning.
  • Leadership skills for administrators.
  • Course recap, feedback session, and action planning.

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