Introduction
Technology has brought about unprecedented opportunities to drive efficiencies, enable automation, and change how society interacts and engages in all facets of life. The pace of change is advancing, as are citizen expectations, and globally Governments are, and need to, transform their operations to be more accessible, transparent and accountable. Apart from aligning to the global trend to move to E-Government, countries need a clear and defined agenda and supporting process to drive change and leverage technology, as a global exemplar.
E-Government is ultimately about realizing the benefits of technology for transforming the way services are delivered to citizens and improving their experience through a ‘Citizen-Centric’ model. This has created pressure to e-enable, transform and innovate in an environment filled with buzzwords Artificial Intelligence, Blockchain, Big Data, Machine Learning, Virtual Reality, Robotics, etc. Technology must be applied as an ‘enabler’ at the right time for the right reasons and not just because it is available or the latest trend – the question in mind must always be ‘why are we investing in technology?’
This IRES training seminar will highlight:
Duration
5 Days
Who should attend?
This IRES training course is about enhancing participants' knowledge and their role in supporting the delivery of E-Government and Digital Transformation to drive efficiencies and deliver Citizen-Centric services. This course is suitable to a wide range of professionals but will greatly benefit:
At the end of this training, you will learn to:
Organizational Impact
Employees within Government organizations need to understand the role of technology and accept that achieving a truly transformed e-enabled organization is down to all and not just technologist who are just the enablers:
Personal Impact
The E-Government, Digital Transformation and innovation agendas are at the heart of Government Departments and those who wish to progress need to embrace this change. Participants will learn:
Topics covered include:
Module 1: E-Government
Module 2: Digital Transformation
Module 3: Citizen Centricity
Module 4: Innovating Public Policy & Services
Module 5: Understanding the Language
We are proud to offer this course in a variety of training formats to suit your needs.
Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.
Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.
Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.