INTRODUCTION
This course is designed to equip office administrators and secretaries with essential digital skills and literacy needed to excel in modern office environments. Covering a range of topics from basic computer skills to advanced office software proficiency, this program aims to enhance both efficiency and productivity. Participants will gain the confidence and expertise to utilize digital tools effectively in their daily tasks.
DURATION
10 Days
WHO SHOULD ATTEND
- Office Administrators
- Secretaries
- Executive Assistants
- Administrative Assistants
- Any office support staff seeking to enhance their digital skills
PERSONAL IMPACT
- Develop a strong foundation in essential digital skills, boosting your confidence and efficiency.
- Master advanced office software, enabling you to handle complex tasks with ease.
- Improve your productivity and effectiveness in daily office operations.
- Enhance your career prospects by gaining valuable and relevant digital expertise.
ORGANIZATIONAL IMPACT
- Increase overall office productivity and efficiency by integrating advanced digital tools.
- Foster a more tech-savvy and digitally literate workforce.
- Improve the quality and speed of administrative tasks, contributing to smoother office operations.
- Stay competitive by ensuring your staff is proficient in the latest office software and digital practices.
Course Level:
COURSE OBJECTIVES
- Develop basic computer and internet skills.
- Master essential office software applications.
- Enhance digital communication and collaboration skills.
- Implement effective data management and cybersecurity practices.
- Utilize digital tools for scheduling, task management, and productivity enhancement.
COURSE OUTLINE
Module 1: Introduction to Basic Computer Skills
- Understanding computer hardware and software
- Navigating the operating system (Windows/Mac)
- File management and organization
- Basic troubleshooting techniques
- Introduction to cloud storage
Module 2: Internet and Email Proficiency
- Browsing the internet effectively and safely
- Managing email accounts and etiquette
- Using web-based communication tools (e.g., Zoom, Skype)
- Setting up and managing email folders
- Email security and spam management
Module 3: Microsoft Office Suite: Word
- Creating and formatting documents
- Using templates and styles
- Inserting and managing images, tables, and charts
- Reviewing and editing documents collaboratively
- Advanced document features (e.g., mail merge, macros)
Module 4: Microsoft Office Suite: Excel
- Creating and formatting spreadsheets
- Using formulas and functions
- Data analysis tools (e.g., PivotTables, charts)
- Managing large data sets
- Automation with macros
Module 5: Microsoft Office Suite: PowerPoint
- Creating impactful presentations
- Using themes and templates
- Inserting multimedia elements
- Presentation tips and best practices
- Collaborating on presentations
Module 6: Digital Communication and Collaboration Tools
- Introduction to team collaboration platforms (e.g., Microsoft Teams, Slack)
- Managing tasks and projects online (e.g., Trello, Asana)
- Effective use of instant messaging tools
- Conducting virtual meetings
- Sharing and collaborating on documents
Module 7: Data Management and Cybersecurity
- Best practices for data storage and backup
- Understanding cybersecurity threats and prevention
- Managing passwords and using password managers
- Identifying and handling phishing attempts
- Implementing secure data sharing practices
Module 8: Digital Calendar and Scheduling Tools
- Setting up and managing digital calendars (e.g., Google Calendar, Outlook)
- Scheduling meetings and events
- Sharing calendars and scheduling tools
- Integrating calendar tools with other applications
- Time management and productivity tips
Module 9: Introduction to Social Media and Digital Marketing
- Overview of major social media platforms
- Creating and managing professional profiles
- Basic principles of digital marketing
- Using social media for business communication
- Analytics and measuring engagement
Module 10: Advanced Office Tools and Productivity Enhancers
- Introduction to automation tools (e.g., Zapier)
- Using note-taking applications (e.g., OneNote, Evernote)
- Voice recognition and dictation tools
- Digital document signing and management (e.g., DocuSign)
- Continuous learning and staying updated with digital trends
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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