Course Overview
This comprehensive course offered by IRES is designed to provide a comprehensive approach to addressing and resolving challenges through innovative thinking, effective conflict management, and sound decision-making. This course integrates principles of creativity and problem-solving with techniques for managing conflicts and making informed decisions. Participants will learn how to apply creative solutions to complex problems, handle disputes constructively, and make decisions that drive organizational success and personal growth.
Duration
5 Days
Target Audience
- Managers and Team Leaders
- Human Resources Professionals
- Project Managers
- Consultants and Coaches
Personal Impact
- Develop innovative thinking and creative approaches to solving complex problems.
- Learn techniques for managing and resolving conflicts constructively.
- Gain skills in making informed and effective decisions in various situations.
- Increase qualifications for roles that require creative problem-solving, conflict resolution, and decision-making expertise.
- Build confidence in handling challenges, leading teams, and contributing to organizational success.
Organizational Impact
- Foster a culture of creative problem-solving that drives innovation and improves organizational performance.
- Equip teams with strategies to manage and resolve conflicts effectively, leading to a more harmonious work environment.
- Develop more informed and effective decision-making processes that align with organizational goals.
- Reduce disruptions caused by unresolved conflicts and poor decision-making, enhancing overall productivity and efficiency.
- Promote collaboration and positive interactions within teams, improving overall organizational health and success.
Course Level:
Course Objectives
- Learn techniques for generating innovative solutions to complex problems.
- Gain skills in managing and resolving conflicts constructively in various settings.
- Understand and apply methods for making informed and effective decisions.
- Learn to apply creative problem-solving and conflict management techniques together to address challenges.
- Assess the effectiveness of problem-solving and decision-making efforts and implement improvements based on outcomes.
Course Modules
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Module 1: Introduction to Creative Problem Solving
- Overview of creative problem-solving techniques and processes.
- Techniques for brainstorming, idea generation, and innovative thinking.
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Module 2: Conflict Management Strategies
- Approaches for managing and resolving conflicts, including negotiation, mediation, and collaboration.
- Techniques for constructive conflict resolution and maintaining positive relationships.
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Module 3: Decision-Making Processes
- Methods and models for making informed decisions.
- Techniques for evaluating options, assessing risks, and making strategic choices.
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Module 4: Integrating Problem Solving and Conflict Management
- Strategies for applying creative problem-solving techniques to conflict situations.
- Approaches for using conflict management skills to support effective problem resolution.
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Module 5: Evaluating and Enhancing Problem-Solving and Decision-Making Efforts
- Tools and methods for assessing the effectiveness of problem-solving and decision-making processes.
- Techniques for gathering feedback, analyzing results, and implementing improvements.
Related Courses
Course Administration Details:
METHODOLOGY
The instructor-led trainings are delivered using a blended learning approach and comprise presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
TRAINING VENUE
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch. All participants will additionally cater to their travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.
- Email: [email protected]
- Phone: +254715 077 817
TAILOR-MADE
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on:
- Email: [email protected]
- Phone: +254715 077 817
PAYMENT
Payment should be transferred to the IRES account through a bank on or before the start of the course. Send proof of payment to [email protected]
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