Costing and Pricing of Utilities Course


In many Sub-Saharan countries, the management of water and sanitation facilities have either been privatized or constituted into autonomous public bodies operating on the profit motive. The key challenges facing these bodies is the pricing and financial management of service delivery, with the view to meeting clients’ needs more effectively and generating adequate funds for rehabilitation, modernization and expansion.


5 Days


  • Senior executive’s officers of water and sanitation organizations, senior executives of relevant line ministries, directors of districts and municipal authorities.


Register for the course

Face to Face Schedules By Location
Nairobi Schedules:
Code Date Duration Location Fees
CPU026 16 Oct 2023 - 20 Oct 2023 5 days Nairobi, Kenya KES 75,000 | USD 1,100 Register
CPU026 20 Nov 2023 - 24 Nov 2023 5 days Nairobi, Kenya KES 75,000 | USD 1,100 Register
CPU026 18 Dec 2023 - 22 Dec 2023 5 days Nairobi, Kenya KES 75,000 | USD 1,100 Register
Kigali Schedules:
Mombasa Schedules:
Nakuru Schedules:
Kisumu Schedules:
Naivasha Schedules:
Virtual Trainer Led Schedules
Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected] for a virtual schedule.
Code Date Duration Period Fees

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected] for E-Learning course.


At the end of this IRES training seminar, you will learn to:

  • Apply economic analysis tools in service output determination;
  • Undertake cost-benefit analysis of modernization and expansion projects;
  • Undertake market segmentation and service differentiation;
  • Set objectives of rates for residential, institutional and commercial users;
  • Manage costs of water and sanitation distribution networks;
  • Undertake profit/volume analysis and conduct activity based budgeting and budgetary control;
  • Explain working capital management;  
  • Prepare financial reports


  • Economic analysis of supply and demand structures;
  • Designing and implementing service delivery charters;
  • Market segmentation and product differentiation;
  • Distribution supply and logistics management;
  • Alternative costing and pricing methods;
  • Factors to consider in actual rate setting;  
  • Rate management and control of debtors;
  • Cost / volume/ profit analysis;
  • Cost benefit analysis of water and sanitation projects;
  • Financial analysis and reporting;
  • Customer care and human resources management

Course Administration Details:


The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.


Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).


The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.


Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected]/[email protected]


Mob: +254 715 077 817/+250789621067


This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067

Mob: +254 792516000+254 792516010 , +250 789621067 ,or mail [email protected]/[email protected]



Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected]/[email protected]


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