INTRODUCTION
If not managed properly, interpersonal issues and conflicts within a team can derail the best laid plans. In this training course you will learn how to resolve the most problematic situations using a variety of approaches and proven techniques. You will identify your preferred conflict resolution style and learn how to adapt it to tackle the situation you face. You will also learn about influencing skills and the bases of power, how to apply them and when. In this training course you will be equipped with the ability to diļ¬use conflicts and use them as a platform for positive change.
DURATION
5 days.
WHO SHOULD ATTEND
Employees, supervisors, managers, and others seeking to improve their communication skills both on and off the job.
Code | Date | Duration | Location | Fees | |
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CMC06 | 16 Oct 2023 - 20 Oct 2023 | 5 days | Nairobi, Kenya | KES 75,000 | USD 1,100 | Register |
CMC06 | 20 Nov 2023 - 24 Nov 2023 | 5 days | Nairobi, Kenya | KES 75,000 | USD 1,100 | Register |
CMC06 | 18 Dec 2023 - 22 Dec 2023 | 5 days | Nairobi, Kenya | KES 75,000 | USD 1,100 | Register |
Code | Date | Duration | Location | Fees | |
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CMC06 | 6 Nov 2023 - 10 Nov 2023 | 5 days | Kigali, Rwanda | USD 1,100 | Register |
Code | Date | Duration | Location | Fees | |
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CMC06 | 9 Oct 2023 - 13 Oct 2023 | 5 days | Mombasa, Kenya | KES 75,000 | USD 1,100 | Register |
CMC06 | 13 Nov 2023 - 17 Nov 2023 | 5 days | Mombasa, Kenya | KES 75,000 | USD 1,100 | Register |
CMC06 | 11 Dec 2023 - 15 Dec 2023 | 5 days | Mombasa, Kenya | KES 75,000 | USD 1,100 | Register |
Code | Date | Duration | Location | Fees | |
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CMC06 | 23 Oct 2023 - 27 Oct 2023 | 5 days | Nakuru, Kenya | KES 75,000 | USD 1,100 | Register |
CMC06 | 27 Nov 2023 - 1 Dec 2023 | 5 days | Nakuru, Kenya | KES 75,000 | USD 1,100 | Register |
CMC06 | 18 Dec 2023 - 22 Dec 2023 | 5 days | Nakuru, Kenya | KES 75,000 | USD 1,100 | Register |
Code | Date | Duration | Location | Fees | |
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No schedules added |
Code | Date | Duration | Period | Fees | |
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Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected] for E-Learning course.
COURSE OBJECTIVES
By the end of the course, participants will be able to:
TOPICS TO BE COVERED
Module 1: Definitions of conflict
Module 2: Thomas Kilmann conflict resolution mode instrument
Module 3: Influencing others in a problem-solving context
Module 4: Importance of teamwork
Module 5: Influence inventory (power bases)
Module 6: The art of changing hearts, minds and actions
TAILOR- MADE
This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our IRES Training Centre or at a convenient location.
For further inquiries, please contact us on
Tel: +254 (020) 211 3814.
Mob: +254 715 077 817, +254 731 240 802, +254 735 331 020.
Email: [email protected] or [email protected].
REQUIREMENTS
Participants should be reasonably proficient in English. Applicants must live up to Indepth Research Institute (IRES) admission criteria.
METHODOLOGY
The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.
All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
ACCREDITATION
Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.
TRAINING VENUE
The training is residential and will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.
All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICK UP
Accommodation and airport pick up is arranged upon request. For reservations contact the Training Officer.
Email: [email protected] or [email protected].
Mob: +254 715 077 817
Tel: 020 211 3814
PAYMENT
Payment should be transferred to IRES account through bank on or before the cut off date
Send proof of payment to [email protected] or [email protected].
Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
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