Computer -Based Office Administration and Organization Course


Course Cover

Register for this course

We are proud to offer this course in a variety of training formats to suit your needs. We use the highest quality learning facilities to make sure your experience is as comfortable as possible. Our face to face calendar allows you to choose any classroom course of your choice to be delivered at any venue of your choice - offering you the ultimate in convenience and value for money.


June 2024

Code Date Duration Location Fee Action
CAO038 17 Jun 2024 - 21 Jun 2024 5 days Kisumu, Kenya KES 84,000 | $1,100 Register
CAO038 17 Jun 2024 - 21 Jun 2024 5 days Kampala, Uganda $1,900 Register
CAO038 24 Jun 2024 - 28 Jun 2024 5 days Nakuru, Kenya KES 84,000 | $1,100 Register
CAO038 17 Jun 2024 - 21 Jun 2024 5 days Accra, Ghana $2,400 Register
CAO038 24 Jun 2024 - 28 Jun 2024 5 days Pretoria, South Africa $2,400 Register
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].

June 2024

Date
Duration
Location
Fee
Action
17 Jun - 21 Jun 2024
5 days
Kisumu
KES 84,000 $1,100
17 Jun - 21 Jun 2024
5 days
Kampala
$1,900
24 Jun - 28 Jun 2024
5 days
Nakuru
KES 84,000 $1,100
17 Jun - 21 Jun 2024
5 days
Accra
$2,400
24 Jun - 28 Jun 2024
5 days
Pretoria
$2,400
I Want To See More Dates...

Unfortunately, we do not have any dates scheduled at this time. Do you have a date in mind when you would like to take your training?

Request Custom Schedule

Contact Us on (+254) 715 077 817 / (+254) 792 516 000 or email us [email protected].


Introduction

In today's fast-paced digital world, office administration has evolved to rely heavily on computer-based systems and software. This course is designed to equip you with the necessary skills to excel in an office environment, ensuring you can handle various administrative tasks effectively, streamline workflows, and maintain a productive and organized workspace.

In summary, this course will equip you with the essential skills and knowledge required to efficiently manage and organize an office using computer-based tools and technology.

Duration

5 Days

Who Should Attend

Office professionals, office administrators, supervisors of clerical and administrative staff, and executive/personal assistants.


Course Level:

Course Objectives

  • Define the competencies needed to run present and future offices.
  • Apply their business writing skills and organize their emails using MS Outlook 2010.
  • Organize their office time using the MS Outlook 2010 calendar.
  • Manage and coordinate their relationship with their manager using soft skills and computer- based methods.
  • Develop and apply document management strategies.

Course Outline

Module 1: Developing the Modern Administrator’s Competencies

  • Identifying Competencies Needed for Success
  • Being an “Action” Person
  • Setting Up, Measuring and Achieving Your Objectives
  • Interacting with Others and Networking for Success
  • Personal Productivity
  • How MS Outlook 2010 Can Aid Productivity
  • Overviewof MS Outlook 2010 Ribbon, Toolbar and Navigation Pane

Module 2: Office Communication

  • Choosing the Right Communication Medium
  • Essentials of Business Writing and Form Design
  • Using MS Outlook 2010 to Write Emails and Manage Contacts
  • Organizing and Categorizing your Email Folders and Creating Rules
  • EliminatingEmail Overload
  • ApplyingDesign Themes to your Emails
  • Creating Professional Signatures
  • Working with Personal Stationery
  • Creating your Own Address Book and Organization of Contacts

Module 3: Time Organization

  • Proactive versus Reactive Styles
  • Organizational Concepts, To-Do Lists and Reminders
  • Using MS Outlook 2010 Calendar to Schedule
  • Appointments, Events, Meetings, etc.
  • Prioritizing Concepts and How to Apply them Electronically
  • Creating and Working with Notes
  • Creating and Organizing your Tasks through MS Outlook 2010
  • OrganizingProfessional Meetings
  • Writing Agendas for Effective Meetings
  • Preparing Professional Minutes of Meetings

Module 4: Managing your Relationship with your Manager

  • Knowing your Manager and Organizing the Relationship
  • Knowing your Manager’s Expectations
  • Communicatingwith your Manager
  • Planning and Scheduling Tasks
  • Delegation Concepts and Applications Using MS Outlook 2010 Tasks
  • Sharing the MS Outlook 2010 Calendar with your Manager

Module 5: E-Filing and Document Management

  • Organizing your Computer Files
  • Essentials of a Good Filing System
  • E-Filing versus Paper Filing
  • Office Organization Strategies
  • Data File Management

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Course Administration Details:

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).

TRAINING VENUE

The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION AND AIRPORT PICKUP

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email:[email protected]/[email protected]

Mob: +254 715 077 817/+250789621067

TAILOR- MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 715 077 817/+250789621067

Mob: +254 792516000+254 792516010 , +250 789621067 ,or mail [email protected]/[email protected]

PAYMENT

Payment should be transferred to IRES account through bank on or before start of the course.

Send proof of payment to [email protected]/[email protected]


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# Job Title Organisation Country
1 Secretary Kenya Civil Aviation Authority Kenya
2 Office Assistant Ministry of Health Kenya

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