Computer -Based Office Administration and Organization Course


Introduction

In today's fast-paced digital world, office administration has evolved to rely heavily on computer-based systems and software. This course is designed to equip you with the necessary skills to excel in an office environment, ensuring you can handle various administrative tasks effectively, streamline workflows, and maintain a productive and organized workspace.

In summary, this course will equip you with the essential skills and knowledge required to efficiently manage and organize an office using computer-based tools and technology.

Duration

5 Days

Who Should Attend

Office professionals, office administrators, supervisors of clerical and administrative staff, and executive/personal assistants.

Course Objectives

  • Define the competencies needed to run present and future offices.
  • Apply their business writing skills and organize their emails using MS Outlook 2010.
  • Organize their office time using the MS Outlook 2010 calendar.
  • Manage and coordinate their relationship with their manager using soft skills and computer- based methods.
  • Develop and apply document management strategies.

Course Outline

Module 1: Developing the Modern Administrator’s Competencies

  • Identifying Competencies Needed for Success
  • Being an “Action” Person
  • Setting Up, Measuring and Achieving Your Objectives
  • Interacting with Others and Networking for Success
  • Personal Productivity
  • How MS Outlook 2010 Can Aid Productivity
  • Overviewof MS Outlook 2010 Ribbon, Toolbar and Navigation Pane

Module 2: Office Communication

  • Choosing the Right Communication Medium
  • Essentials of Business Writing and Form Design
  • Using MS Outlook 2010 to Write Emails and Manage Contacts
  • Organizing and Categorizing your Email Folders and Creating Rules
  • EliminatingEmail Overload
  • ApplyingDesign Themes to your Emails
  • Creating Professional Signatures
  • Working with Personal Stationery
  • Creating your Own Address Book and Organization of Contacts

Module 3: Time Organization

  • Proactive versus Reactive Styles
  • Organizational Concepts, To-Do Lists and Reminders
  • Using MS Outlook 2010 Calendar to Schedule
  • Appointments, Events, Meetings, etc.
  • Prioritizing Concepts and How to Apply them Electronically
  • Creating and Working with Notes
  • Creating and Organizing your Tasks through MS Outlook 2010
  • OrganizingProfessional Meetings
  • Writing Agendas for Effective Meetings
  • Preparing Professional Minutes of Meetings

Module 4: Managing your Relationship with your Manager

  • Knowing your Manager and Organizing the Relationship
  • Knowing your Manager’s Expectations
  • Communicatingwith your Manager
  • Planning and Scheduling Tasks
  • Delegation Concepts and Applications Using MS Outlook 2010 Tasks
  • Sharing the MS Outlook 2010 Calendar with your Manager

Module 5: E-Filing and Document Management

  • Organizing your Computer Files
  • Essentials of a Good Filing System
  • E-Filing versus Paper Filing
  • Office Organization Strategies
  • Data File Management

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.

IRES

Enroll to In-Person (Face to Face)

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

View Schedules for Dates
IRES

Enroll for a Virtual Zoom Class

Join a scheduled class with a live instructor and other delegates.

View Schedules for Dates
IRES

Enroll for Online Self-paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

View Schedules for Dates

Benefits of Taking a Course at IRES

LEARN

Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.

NETWORK

Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.

GROW

Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.

Who else has taken this course?


# Job Title Organisation Country
1 Office Assistant Ministry of Health Kenya
2 Secretary Kenya Civil Aviation Authority Kenya