Collaborating and Sharing Knowledge with Confluence


Collaboration is essential for the success of any organization. Atlassian Confluence is a powerful platform that enables teams to collaborate effectively and share knowledge seamlessly. This course is designed to equip participants with the skills and knowledge needed to use Confluence as a tool for collaboration, document management, and knowledge sharing. This course will empower you and your teams to harness the full potential of Confluence for improved collaboration, productivity, and knowledge sharing within their organizations.


5 days

Who Should Attend:

  • Knowledge Managers
  • Team Members
  • Content Creators and Editors

Course Objectives

  • Understand the fundamentals of Confluence and its role in collaboration and knowledge sharing.
  • Create, organize, and customize spaces to suit their team's needs.
  • Add and format content using Confluence's rich text editor.
  • Collaborate with team members through comments, mentions, and sharing.
  • Use Confluence's powerful search and navigation features to find and access information efficiently.
  • Leverage Confluence's advanced features such as templates, macros, and add-ons to enhance productivity.
  • Manage permissions and security settings to control access to content.
  • Integrate Confluence with other Atlassian tools like Jira and Trello for seamless project management.
  • Export and share Confluence content with external stakeholders.
  • Develop best practices for maintaining a well-organized and up-to-date Confluence instance.

Course Outline

Module 1: Introduction to Confluence

  • Understanding the role of Confluence in collaboration
  • Exploring Confluence's user interface
  • Navigating spaces, pages, and content

Module 2: Creating and Managing Spaces

  • Creating spaces for teams and projects
  • Customizing space settings and permissions
  • Organizing spaces with page trees and labels

Module 3: Adding and Formatting Content

  • Creating and editing pages
  • Inserting and formatting text, images, and files
  • Using tables, lists, and other formatting tools
  • Version control and page history

Module 4: Collaboration in Confluence

  • Commenting on pages
  • Mentioning team members
  • Using likes and shares for engagement
  • Collaborative editing and real-time updates

Module 5: Searching and Navigating

  • Efficiently searching for content
  • Using filters and labels for organization
  • Bookmarking and following pages
  • Setting up notifications

Module 6: Advanced Features and Add-ons

  • Exploring Confluence templates
  • Enhancing content with macros
  • Extending functionality with add-ons
  • Best practices for customization

Module 7: Permissions and Security

  • Managing permissions for spaces and pages
  • Setting up user groups and restrictions
  • Understanding Confluence's security features

Module 8: Integration with Atlassian Tools

  • Integrating Confluence with Jira for project management
  • Linking Confluence pages to Trello cards
  • Collaborating seamlessly across Atlassian products

Module 9: Exporting and Sharing

  • Exporting Confluence content to PDF and other formats
  • Sharing content with external stakeholders
  • Publishing pages and spaces

Module 10: Best Practices and Maintenance

  • Establishing best practices for content creation and organization
  • Creating a Confluence content maintenance plan
  • Keeping Confluence up to date and relevant

Enroll for this Course

We are proud to offer this course in a variety of training formats to suit your needs.


Enroll for a Face-to-Face (In-Person) Class

We use the highest quality learning facilities to make sure your experience is as comfortable as possible.

Register Here

Enroll for a Virtual (Zoom) Class

Join a scheduled class with a live instructor and other delegates.

Register Here

Enroll for an Online Self-Paced Class

Keep track of your own progression throughout your course and ensure continuous improvement.

Register Here

Benefits of Taking a Course at IRES


Our courses are carefully curated to keep you abreast of latest industry trends, technological advancements, and best practices. We employ a variety of teaching methodologies, including hands-on workshops, case studies, and interactive sessions, all aimed at fostering an engaging and effective learning environment. Our expert instructors bring a wealth of knowledge and real-world experience, providing our clients with insights that can be immediately applied in their professional lives.


Our courses serve as a vibrant platform for professionals to connect and engage with a diverse community of peers, industry leaders, and experts. By participating in our programs, you gain access to an invaluable network that spans across various sectors and geographical boundaries. This networking aspect is not just about forming professional relationships; it's about creating a supportive ecosystem where ideas, opportunities, and collaborations can flourish.


Our courses are designed to challenge and inspire professionals to step out of their comfort zones and explore new horizons. Through a combination of theoretical knowledge and practical application, our programs help professionals refine their existing skills and acquire new ones, making them more versatile and competitive.

FAQs & Course Administration Details:

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location. For further inquiries, please contact us on Phone: +254 715 077 817 or Email: [email protected].
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Institute (IRES) certificate certified by the National Industrial Training Authority (NITA).
Payment should be transferred to IRES account through bank on or before start of the course. Send proof of payment to [email protected].
Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer. Email: [email protected] Phone: +254 715 077 817.